Shared Services Support Administrator

Job Title: :

Shared Services Support Administrator

Vacancy ID :

093968

Vacancy Type :

Permanent

Post Date :

17-Feb-2025

Close Date :

03-Mar-2025

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

The Security Department Support is a Level 5 position and presents an opportunity to work in a unique environment within Group Operations. You will be part of the Security Team and required to support all Security Office activity. You will provide effective administrative supports and place a strong emphasis on compliance. The role requires constant interaction with the Branch Network and the wider Group in relation to Security issues and incidents. You will be required to engage and manage relationships with external stakeholders, participate in, and support Security Office Projects.

Due to the nature of the role this role is ** fully on-site** with no option to work from home.

Responsibilities:

The uniqueness associated with working in this environment requires flexibility in relation to duties and responsibilities. Duties and responsibilities include, but are not limited to the following:

• Proactively support Security Team response to serious incidents and sensitive investigations.
• Proactively support and contribute to all functional and operational aspects of the Group Security Office.
• Support Security Manager develop and implement Bank-wide security policies and supporting tools.
• Support administration associated with issue of Access Control Cards and ensure SLAs targets are maintained.
• Support general office administration eg. IPOS ¿invoice.
• Conduct Regular Security Policy & Procedure compliance checks.
• Assist with management of identified Risk Controls.
• Input to the design and implementation of all security related measures to ensure the safeguarding of colleagues and customers as they engage with the Bank.

Requirements:

• Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary Level in five Leaving Certificate subjects (including English and Maths)
• Good Level of Technical proficiency to include strong working knowledge of MS Packages ¿ Outlook, Word, Excel, PowerPoint.
• Ability to develop/maintain extensive network of relationships within PTSB.
• Respect and understanding of requirement for confidentiality within Security environment.
• Strong communication skills.
• Strong interpersonal skills and a commitment to customer service.
• Strong sense of personal security, awareness and integrity.

This is a Permanent role based in PTSB's St Stephens Green - due to the nature of the role this role is fully on-site with no option to work from home.

Is this you?

Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.