Senior Income Recovery Officer

Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.

Senior Income Recovery Officer
37 Hours p/w
Salary Scale: £31,708- £41,391pa
Job Reference: IRO/4950/0425

Choice is seeking to recruit a Senior Income Recovery Officer to lead and support the Income Recovery Team, manage complex financial cases, and collaborate with internal and external stakeholders to prevent arrears escalation. The role also involves compliance oversight, performance monitoring, budget management, and contributing to strategic reporting and risk assessment.

Our employees have access to a range of benefits:-

• 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
• 6% pension contribution,
• Death in service benefit x3 annual salary,
• Paid maternity and paternity leave,
• Bereavement leave,
• Hybrid working,
• Learning and Development opportunities to include paid courses relevant to your role,
• Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.

If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require.

Please see attached job description and person specification for full details.

Completed application forms should be returned by 12pm Thursday 24th April 2025. If you have not been contacted further in writing on or before Thursday 22nd May you will not have been short-listed for interview.

If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder.