Seasonal Assistants

Do you love cheese?

Working for Sheridans Cheesemongers is an opportunity to gain skills and develop a deep knowledge of Irish and European food production and culture. This will be achieved through our own in-house training, and practical experience.

The right candidate will have a passion for food and a willingness to learn. They must enjoy conversation, and understand the importance of working with and promoting artisan food products. They will enjoy a great staff discount on Sheridans products.

JOB DESCRIPTION

JOB TITLE: Seasonal Assistant

DEPARTMENT: All departments

1. Scope of Position

The seasonal assistant is responsible for cheese, food, and non-food item sales.

The seasonal assistant is charged with caring for cheese to ensure it is sold in its best condition and ensuring the Cheesemonger has thorough knowledge of all products and services that the concession offers, including the product's "story," how the product pairs with other products and the ability to explain flavours.

The seasonal assistant will also be responsible for cleaning all areas including the counters, storage areas and fridges.

The seasonal assistant is charged with providing customer service and making sales in a sometimes fast-paced environment, for maintaining Sheridans Cheesemongers high standard of personal, exemplary customer service and unique approach to offering local food, producers and culture.

2. Key Responsibilities

• Supporting existing teams;

• Stock rotation and merchandising;

• Learn about, and educate customers about, Sheridans Cheesemongers' products and services;

• Learn about, and educate customers about, Irish & European artisan cheese and food producers;

• Learn about all current products in range and be familiar with dairy, deli, ambient categories;

• Work in a fast-paced, sometimes crowded, sales environment with tact and patience;

• Customer focused, customer facing position and always on hand to assist customers with queries or service;

• Be familiar with, and assist customers with use of, the Sheridans website;

• Receive product deliveries and organize their storage in their designated areas;

• Describe tastes, flavours, textures of, and pairings with, cheese and other foods;

• Maintain/care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste;

• Merchandise/arrange/display cheese, and other items in the retail space;

• Learn/maintain food safety standards required of a safety-inspected food environment;

• Record and maintenance of HACCP documents;

• Working knowledge of allergens and ability to navigate Allergen Book;

• Prepare and display cheese as instructed by team Leaders or managers;

• Maintain cheese signs and displays throughout the day;

• Display beautiful food Hampers;

• Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.;

• Report any issues with product, customers, or otherwise to Team Leaders or Retail Managers;

• Read, update, and maintain Daily Handover Book;

• Participate in quarterly stocktaking of inventory;

• Daily maintenance of the counter: keep displays full; date rotation; help control stock levels;

• Collect and remove rubbish and recycling from the around the counter floor when needed;

• Other ad hoc duties & responsibilities as needed as directed by Team Leader and/or Area Managers.

3. Department Structure

Reporting to: Team Leader and Area Manager

Working with: Cheesemongers and Team Leader(s)

Manage/Supervise: n/a

4. QUALIFICATIONS/EXPERIENCE

• Interest in cheese, and other local, artisan foods;

• Self-motivated with ability to work independently;

• Conversation and listening skills;

• Outgoing, cheerful, friendly personality;

• Passion for great customer service;

• Excellent customer service and communication skills; 

• Organised and calm under pressure.

• At least 1 year working in similar retail setting or company to Sheridans preferable but not essential;

• HACCP trained or awareness of HACCP/Food Safety in retail.

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