Sales Executive
The 4 Star Bridge House Hotel is currently recruiting for a Sales Executive to join our team. The successful candidate should be passionate about driving sales & increasing revenue. The ideal candidate will have a strong business development background and finding new ways of increasing sales, negotiating deals and maintaining customer satisfaction will play an important part in this role.
General Responsibilities:
· Identify & qualify new leads and opportunities for the hotel by arranging meetings, presentations and site visits to showcase the facilities.
· Undertake proactive sales calls/activities via email, in person or online with clients as outlined and planned within the Sales & Marketing Plan.
· Promote and generate new business for transient, group, meetings & wedding segments.
· Represent the hotel at networking/industry events when required.
· Manage and cohost client events in conjunction with sales team
· Prepare and present customized event proposals and quotations
· Ensure all client requirements are met and accurately documented.
· Collaborate with the hotel’s event and operational teams to ensure seamless event planning and execution.
· To comply with statutory and legal requirements for
Health & Safety, fire, hygiene, licensing and employment.
· Research and target potential corporate clients.
· Develop and maintain strong, long-lasting relationships with key decision-makers.
· Develop and implement effective sales strategies to achieve sales targets. Prepare and present sales proposals and contracts tailored to client needs.
· Stay updated on industry trends, market conditions, and competitor activities. Analyse market data to identify new opportunities and improve sales strategies.
· Negotiate terms and conditions with clients to close deals. Ensure all sales activities comply with company policies and legal regulations.
· Maintain accurate records of all sales activities and client interactions.
· Prepare regular reports on sales performance and forecast future sales trends.
· To ensure all sales administration work is complete, follow-up calls, research calls, rate contracts etc and communicate all negotiated rates to reservation, front office and accounts.
· Strive to meet measurable targets and goals as per the performance management plan.
· To become an active member/colleague of the company sales & marketing team and attend regular hotel and company meetings as required.
· To work with the hotel team to ensure new & existing companies are looked after, ensuring they receive excellent service to grow a loyal relationship with the customers.
· To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.
· To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care.
· To be flexible with regard to working hours, travel and place of work
· To carry out any other reasonable task as assigned by management to meet with business needs.
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