Sales Consultant

GET TO KNOW US

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

KNOW THE ROLE

We are looking for a Client Advisor to join our team in Brown Thomas Dublin on a Full Time Fixed Term Contract (12 months).

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

• Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities

• Effectively uses cross- and upselling techniques to maximize sales opportunities

• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

• Combines styling knowledge with the ability to mix-and-match products to best serve the client

• Develops local and international client base and seeks to recruit and develop top clients

KNOW WHAT WE’RE LOOKING FOR

• Some experience working in a high-end luxury/fashion brand or hospitality

• Proven track record in achieving sales targets and develop clients

• Passion for and sound knowledge about Gucci and luxury fashion

• Works productively in a high-pressure, fast-paced environment

• Fluent in English, any additional languages would be a plus

• Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are divers, talented and unique. You're invited to come and show us the dream-maker that you are.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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