Retail Team Leader

Choice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers we have expanded and developed over that time, and now employ over 300 people in our stores, head office and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, we always give our customers more choice and more value.

As one of our Team Leaders everyday will be different, you will lead by example, manage your team, you’ll focus on making sure the store runs smoothly and that everyone understands the part they have to play in making the store amazing. You will delegate tasks appropriately by recognising the strengths of our team members, making sure the right person is in the right place at the right time, which will help drive-up sales and customer service standards.

You will have the ability to get the best out of people, you’ll oversee stock replenishment and all shop floor activity and have a real passion for retail. Keenly focused on health & safety and compliance, what will set you apart is your attitude and mindset. We expect you to take huge pride in what you do, and you’ll make sure that the shop floor looks amazing, and all of the stock is merchandised in the correct place looking its best. With your excellent leadership qualities you’ll engage your team to be better every day ensuring their development is nurtured as they are our next leaders. Your desire to coach your team and engage with your customers, will shape a meaningful career for yourself.

We don’t expect you to know everything about Choice. This is why we train you at our training academy and develop our Team Leaders to build the knowledge, confidence and skills they need to be the best and give our customers exceptional service every time they visit our Stores. However, you will need enthusiasm for customer service, good leadership skills, the motivation to learn and a real passion for helping people and going that extra mile.

Responsibilities:

· Delivering a fantastic customer service experience to every customer

· Maximising sales in your store

· Motivate and support the team to ensure consistently high standards are maintained

· Deputising for the store manager in their absence

· Supporting & Assisting the Management team in the day to day running of Store

· Taking pride in making sure the store is always looking amazing and well merchandised

· Processing deliveries, replenishing stock quickly and keeping the store immaculately clean

· Ensuring compliance with all legislation applicable to our industry

· Maintain accurate store stock levels and stock holding through Stock Management systems

· Drive sales opportunities within each department as required

· Ability to carry out seasonal and promotional changes as directed

· Demonstrating excellent product knowledge in line with training and self-learning

· Willing to flexible and take on additional tasks and assist in the execution of new projects

· Maintain a professional positive ‘can do’ attitude at all times

· Follow and implement all Company Policies and Procedures to help drive the business

· Follow and carryout Store Cash Management and back office processes

· Ensure store Security and Health & Safety procedures are followed and implemented at all times

· Any other duties that may be assigned to you by the manager.

Key Skills/Experience required

· Good organisational and planning skills

· The ability to communicate clearly and effectively – both verbally and written

· A good level of computer literacy

· Positive, Professional and Friendly demeanour

· Ability to prioritise and put in practice the use of effective time managements skills

· Lead a team and ensure all tasks are completed to a high standard

· Good interpersonal, motivational and communication skills to effectively work with the team

· Minimum 1-years experience in a similar role

· Flexible to support our busiest times which can include weekdays, evenings, weekend work & Public holidays

· Ideal candidate will be Hard Working, Enthusiastic and Ambitious

Perks & Benefits

· Staff discount

· Flexible and varied working hours

· Cycle to work scheme

· Career Progression opportunities

· Education opportunities

· Employee Assistance Programme

· 20 days holiday (pro rata for Part Time Staff

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