Retail Store Manager

Choice Stores is a leading retailer known for its commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams. We are looking for a highly motivated and experienced Retail Store Manager to join our team. In this role you will oversee the daily operations of the store, drive sales performance, lead by example and develop and build a successful team to ensure that our customers have an exceptional shopping experience.

What we Offer:

· Competitive salary and incentives

· Generous employee discount

· Opportunity for career growth and development

· Education opportunities

· A dynamic and support work environment

· Employee Assistance Programme

· 20 days annual leave

· Cycle to Work scheme

Key Responsibilities:

· Lead and motivate the team to achieve and exceed sales targets

· Oversee store operations, including stock control, merchandising, workflows and store presentation

· Manage store budgets and achieve financial goals, including sales targets, payroll budgets and cost control

· Monitor and manage staff performance, conducting probation reviews, regular training sessions, appraisals and development plans

· Ensure that all health and safety standards and company policies are followed

· Maintain a positive and motivating store environment with a can do attitude, fostering team work and collaboration

· Handle administrative tasks such as reports, rotas, payroll and inventory management

Experience:

· Proven experience as a Retail Store Manager or in a similar retail leadership role ideally in a FMCG/Big Box retail setting

· Strong understanding of retail operations, sales and customer service excellence

· Excellent leadership and team management skills

· Excellent communication and interpersonal skills

· A passion for customer service and delivering an outstanding shopping experience

· Ability to work effectively in a fast paced environment

· Strong problem solving abilities and attention to detail

· Ability to drive sales and meet KPI’s

· Exceptional communication, organisational and problem solving skills

· Proactive and results driven with a hands on approach

· Flexibility to work early mornings, evenings, and weekends

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