Retail Sales Consultant

About This Role:

We are looking for customer-focused and target-driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. As a part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland.

Why This Role:

Benefits of working at eir

• Continuous support, learning, and opportunities for advancement

• Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days, and other performance-related rewards

• Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings

• Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days

• Employee Referral Scheme (€500 for a successful referral)

• Pension scheme contribution

• 22 days annual leave 

• Generous family-friendly policies, including fertility, pregnancy loss, menopause and others

• Commitment to Diversity and Inclusion 

• Excellent paid leave benefits 

• Maternity and sick leave benefits 

•  Taxsaver tickets and bike-to-work scheme

Expectations From The Role:

What will joining the team look like? 

When you first join eir, you will -

• Learn from a dedicated team who work tirelessly to ensure you are able, ready and comfortable to provide a great customer/ sales experience

• Full Cash handling and Sales experience provided with an aim at helping you hit your targets

As a Retail Sales Consultant, you will:

• Ensure customers feel supported while their queries are being resolved and proactively update them where required

• Understand our customers needs and provide them with a relevant mobile solution

• Meet individual/team targets and objectives

• Assist store manager in duties

• Administrative duties – stock control, cash management, data entry.

• To be aware and implement current and new policies and procedures.

• Be a continuous learner by keeping up to date with eirs mobile and broadband packages versus our competitors

• Become an expert in sales techniques with the support of management and your team

Requirements For A Successful Application:

Who you are 

• Excellent at listening and communicating with a diverse customer base

• Adaptable and willing to learn new skills in order to grow

• Ambitious and thrive in results-driven environments

• People-oriented, finding satisfaction in helping others and upselling on store products

• Communicate simply and clearly in a manner that invokes trust

• Have a keen interest in mobile phones

• 0- 2 years retail or sales experience is desirable, although relevant life experience will also be considered.

Others:

About eir

We run the country's biggest and best fixed and mobile networks, providing voice, broadband and TV to more than 2 million customers in every part of Ireland. Our aim is to deliver the best customer services in Ireland.

This is an essential role in the current and future success of eir and you will work with inspirational people who are passionate about our customers and products and will connect you to great career opportunities in eir.

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