Retail Operations Co-ordinator

Retail Operations Co-ordinator

Our Retail Operation teams are right at the heart of what we do. Surrounded by some of the best Retail Operation specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As Retail Operations Co-ordinator you will be responsible for maintaining and evolving our global operating model, whilst supporting the Group Operations Team Lead in day to day activities and getting exposure to exciting projects.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first

Some of our benefits are:

27 days of leave, plus bank holidays and if you want, you can buy 5 more.

Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.

Primark Perks – Discounts with some local partner business to our offices

What You’ll Do:
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

Collaborate with team members and key stakeholders to drive operational efficiencies in our global operating model with feasible solutions in a cost-effective manner.

Ensure the global operating model supports our in-store colleagues whilst delivering a customer experience that is fitting of a super brand.

Maintain current store policies and procedures and ensure changes are communicated in an effective way.

Ensure we are always delivering the best through continuous review and improvement of our operating model and internal processes.

Create easy to read communications that are relevant, informative, language appropriate, timely and consistent.

What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

3+ years’ experience in a fast-paced environment

Proficient in the use of Microsoft 365 products

Ability to deal with stakeholders of all levels throughout Primark and represent the departments strategy.

Analytical thinker that can make sense of multiple sources of information, create solutions, and communicate these in a logical way.

Strong attention to detail who is organised and can manage workload and deadlines with multiple teams simultaneously.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.


All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

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