Receptionist

About the Role

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment and possess a genuine desire to go the extra mile? If so, we invite you to join our team at the Radisson Blu Hotel & Spa, Cork, part of The iNUA Collection!

As the first point of contact for our valued guests, you'll play a pivotal role in ensuring a smooth and memorable stay. You'll be responsible for welcoming guests, handling check-in/check-out procedures, and providing exceptional hospitality throughout their visit. This is an exciting opportunity to join a dynamic team within a world-renowned hotel brand.

Responsibilities:

• Deliver exceptional guest service, ensuring a warm and professional welcome.
• Efficiently manage check-in/check-out processes, ensuring accuracy and timeliness.
• Effectively handle guest reservations, inquiries, and requests via phone, email, and in person.
• Possess a deep understanding of the hotel's facilities and services to provide informed recommendations.
• Operate the switchboard and ensure prompt handling of all guest calls.
• Maintain a welcoming and well-organized reception area.
• Uphold the Radisson Blu brand standards and The iNUA Collection's commitment to excellence.
• Collaborate effectively with colleagues across all departments.

Who We Are Looking For:

• Minimum 1-2 years of experience in a similar front-office receptionist role.
• A "can-do" attitude with a genuine passion for exceeding guest expectations.
• Excellent interpersonal and communication skills, both written and verbal.
• The ability to work independently and as part of a team.
• Strong organisational skills and a meticulous attention to detail.
• Knowledge of Opera hotel management system is a distinct advantage.

Why Join Us?

• Be part of a passionate team within a globally recognised brand.
• Contribute to creating unforgettable experiences for our guests.
• Opportunity for professional growth and development within The iNUA Collection.
• Competitive salary and benefits package.
• Employee discounts across the group for you, your family and friends.
• Fre gym membership.

Ready to Join Our Team?

We are looking for a motivated and enthusiastic individual to join our team and build a successful career with Radisson Blu. If you are passionate about hospitality and possess the skills and drive to excel, we encourage you to apply!