Receptionist

Duties

· Greet visitors and ensure all visitors sign in and out as they enter and leave the building

· Ensure that residents who leave the building unattended are permitted to do so

· Answer the telephone promptly, transfer calls & take messages, as appropriate, in a polite and professional manner

· Answer emails promptly and in a professional manner

· Do the filing as required

· Receive and distribute post

· Collect and distribute newspapers

· Prepare Haven Bay information packs for distribution in response to enquiries

· Prepare, print and distribute invoices for residents/families

· Accept payments from residents and/or their families and issue receipts for same

· Manage petty cash in an accurate and appropriate manner

· Process deliveries of items and maintain a register of same

· Maintain log of patient outings

· Manage the daily roster in conjunction with the Director of Care and senior nursing staff including sourcing replacements for staff who report ill.

· Set up new admissions on Epic

· Prepare and print resident labels

· Maintain resident listing