Receptionist

The position of Receptionist has overall responsibility for the efficient running of the reception desk, providing a professional front line service to staff and clients.

Responsibilities and tasks:

• Answering internal and external phone calls in a professional and friendly manner

• Listening to, responding and or forwarding voice mail messages received on the switchboard answering system

• Sorting the daily post along with any other packages received

• Sorting and sending Internal Mailbags

• Receipting all payments received from students

• Managing and balancing the department’s Petty Cash

• Keeping the brochure stands located at the Reception replenished at all times

• Dealing with enquiries from internal and external customers at the desk and sending/replying to e-mails

• Booking couriers, taxis, and overnight couriers

• Receipting and completing registered post

• Checking Invoices

• Restocking stationary

• Adhoc administrative duties as designated by Reception Manager.

• Doing Letters for students i.e. Standard reference letters, Bank letters, PPS letters

• Doing up student cards

• Arranging Room Bookings

• Distributing Transcripts and Parchments

• Organising lockers for students

• Informing lecturers and staff members of appointments with students.

Experience required:

• Reception/ Customer Service experience (minimum 1 year)

• Excellent communication and interpersonal skills both written and spoken

• Proven ability to multitask and excellent organisational skills

• IT literate

• Flexible attitude to work and team player

Pay & Benefits

The salary for this role is 25K.

• Free Internal Courses;

• Discounted Fees for Family Members;

• Life Assurance & Disabilities Cover;

• Sports & Social;

• Employee Assistance Programme;

• Employee Discount Scheme; 

• Paid sick leave;

• Death-In-Service Benefit.