Receptionist
The position of Receptionist has overall responsibility for the efficient running of the reception desk, providing a professional front line service to staff and clients.
Responsibilities and tasks:
Answering internal and external phone calls in a professional and friendly manner
Listening to, responding and or forwarding voice mail messages received on the switchboard answering system
Sorting the daily post along with any other packages received
Sorting and sending Internal Mailbags
Receipting all payments received from students
Managing and balancing the department’s Petty Cash
Keeping the brochure stands located at the Reception replenished at all times
Dealing with enquiries from internal and external customers at the desk and sending/replying to e-mails
Booking couriers, taxis, and overnight couriers
Receipting and completing registered post
Checking Invoices
Restocking stationary
Adhoc administrative duties as designated by Reception Manager.
Doing Letters for students i.e. Standard reference letters, Bank letters, PPS letters
Doing up student cards
Arranging Room Bookings
Distributing Transcripts and Parchments
Organising lockers for students
Informing lecturers and staff members of appointments with students.
Experience required:
Reception/ Customer Service experience (minimum 1 year)
Excellent communication and interpersonal skills both written and spoken
Proven ability to multitask and excellent organisational skills
IT literate
Flexible attitude to work and team player
Pay & Benefits
The salary for this role is 25K.
Free Internal Courses;
Discounted Fees for Family Members;
Life Assurance & Disabilities Cover;
Sports & Social;
Employee Assistance Programme;
Employee Discount Scheme;
Paid sick leave;
Death-In-Service Benefit.
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