Receptionist

We don’t just communicate, we CONNECT…

We are looking for a Receptionist on a Part Time basis to join our team at Aura Dundalk.

Why join the Aura Family?

We are the best in our industry! We don’t just talk about our values; we live them every single day.

We don't say we’re the best place to work - our people do… We've been recognised as a Best Workplaces in Ireland in 2024. This is the 6th year Aura is ranked in the Top 30 Large Irish Workplaces.

We are also recognised Best Workplace for Women and Best Workplace for Health & Wellbeing in 2024.

At Aura our people are at the heart of our business and our culture is built on embracing diversity and inclusion.

We put our people first in everything we do. We place emphasis on learning and development, so if you join us you can expect to learn and grow throughout your career.

Other reasons to join our team….

· Friends and Family Benefit – all employees get to nominate a friend or family member for free membership of one of our leisure centres

· Our Training Academy – opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etc

· Aspire Programme – our talent development programme which gives you unrivalled access to training, development and further certification opportunities

· Career Development – opportunities to become a Tutor in a range of industry practices and to shape the careers of others

· Aura One Hub – benefits, rewards and recognition platform

· EAP Programme – a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family members

· Our GEM Awards programme, acknowledging those who go the extra mile

· A range of other benefits such as Bike to Work, TaxSaver, retail discounts, Length of Service benefit and discounted Health Insurance for employee’s and dependants through the HSF Health Plans

Our vision is BIG….

Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active living.

Your mission:

· Display a commitment to our vision, purpose and values

· Being the first point of contact at the reception area and providing the Aura members with an exceptional customer care experience

· Drive service excellence by building and developing customer relationships

· Being fully up to date with all Aura programmes and service

· Responding to customer queries and continuously looking for opportunities to improve customer service

· Provide administrative support for the centre

· Work closely with the rest of the team to ensure we are meeting the specific needs of our customers, and promote the Aura brand

· Get involved in running promotions and events on your site

· Promote front of house sales - take ownership for achieving retail targets

· Keep the reception area clean, tidy and presentable at all times

These are just some of the tasks our amazing Receptionists undertake each day and this list is just part of what life in Aura has in store for you.

Here’s what we need from you:

· A passion for delivering the best customer service and building positive relationships with our customers

· Excellent communication skills

· An outgoing personality, be adaptable and flexible

· A positive attitude and a genuine focus on teamwork 

· Great organisation and time management skills

· Excellent PC skills

· Experience of working with Microsoft Packages

· Attention to detail & accuracy

· Good understanding of cash management

· Flexible in relation to your hours/days of work

· Due to the nature of this role fluent English is required