Qualified Dog Groomer

Description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier.

We are seeking a full-time qualified Groomer for our Portlaoise Store

Start your career in grooming as a Groomer! As a Groomer in our Grooming Salon, you’ll have the opportunity to build personal relationships with your customers and their pets each time they visit and truly become a part of their family. You’ll get to know their pets’ styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you’ll take pride in the services you provide

What you will do:

· Consultation - Communicating effectively with pet owners to understand their preferences and concerns, and provide advice on dog grooming (hair care, device use, breed characteristics, etc.) as well as the recommendation of the related product assortment.

· Customer Engagement - Provide excellent customer service getting to know each customer and their pet individually, remembering their preferences and any specific needs in line with the animal protection legislation.

· Follow-Up and Follow-Through - Follow up with customers after their grooming appointments to ensure satisfaction and address any feedback or concerns promptly. Additionally, demonstrate reliability and professionalism by consistently delivering high standard grooms.

· Sanitisation and Cleanliness - Maintaining a clean and organized grooming area, including disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment for dogs and staff.

· Product Knowledge - Maximizing Revenue through Grooming Services Promotion and combine this service with providing expert advice to support the sale of own-brand products.

What you will bring:

· Fully flexible across 5 days, it is a full time role which includes weekends

· Previous hands on experience in grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds

· Proficient in all aspects of grooming and clipping all dog breeds to a high standard.

· Professional attitude that can communicate effectively with all salon customers and the wider grooming team to build trust and rapport with pet parents.

· Time management: Independently prioritise and accomplish multiple tasks within established timeframes.

· A passion for Animals: Interest in grooming/animal care. Are comfortable/confident around all breeds of dogs (large and small) and treats all furry visitors to the salon as they would their own pet.

· Personal development: Drives their own development within the salon, is reliable, asks questions, uses time effectively to learn from the qualified groomer in the salon. Sees a long term career in grooming.

Why join us?

· Service pay- Higher rate of pay from when you reach 12 months service

· Certified Great Place to Work

· Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon

· Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave

· Refer a friend scheme

· State of the art grooming salon

· Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.

· Community-A chance to work in an environment where employees and customers share the same passion for animals

· Educational opportunities- Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans.

· We are closed Easter Sunday, St.Stephen’s day and Christmas Day

· Employee assistance programme

· Cycle to work Scheme

· Free Grooming Uniform

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