Programme Lifecycle Manager

Purpose of Position:

This search process seeks to find an excellent administrative manager who will support the Director of Quality by leading NCIs commitment to manage NCI’s academic programme lifecycle management structure (programme design, approval, delivery, monitoring and review), deliver on NCI quality assurance and enhancement commitments and facilitate evidence-based decision making at the academic programme level.

The ideal candidate will be experienced in managing administrative processes and procedures and will have experience of Quality Assurance and Enhancement policies and processes, particularly, but not exclusively those driven by Quality and Qualifications Ireland (QQI) policies, criteria and QA guidelines.

The successful candidate will work with academic and professional colleagues in NCI to manage QA and enhancement processes, including the provision, review and analysis of qualitative and quantitative data to demonstrate academic programme relevance, currency, academic quality and success. The role ensures that all our QQI validated academic programmes comply with QQI and NCI requirements while also meeting the needs, vision and strategic priorities of NCI and our key stakeholders.

Reporting to:

Director of Quality and Institutional Effectiveness 

Key Relationships: 

• Director of Quality and Institutional Effectiveness 
• Registrar 
• Members of NCI Executive 
• Deans and Vice Deans of NCI Schools 
• Academic Programme Directors, administrative Programme Coordinators
• QQI Awards Directorate 

Key Responsibilities: 

• Manage NCI’s Programme Lifecycle Management (PLM) structure, ensuring policy and procedures work effectively in support of high-quality programme development, validation, monitoring and review 
  
• Ensure accuracy in qualitative and quantitative information and data for all new and existing programmes to demonstrate relevance, currency and compliance with stakeholder needs and NCI/QQI validation and revalidation criteria.
• Manage NCI’s annual and cyclical programmatic monitoring and review processes and the cyclical revalidation schedule 
• Manage the Quality review process for NCI professional/administrative Support services. 
• Provide key support for QA and curriculum systems upgrade and integration projects, as required. 
• Contribute to NCI’s Management Information Systems reporting project. 
• Provide reports on academic programme-related Quality and Standards and programme performance matters, to inform decision making by NCIs Executive and relevant sub-groups and the Academic Council and relevant sub-committees. 
• Make progress on other QIE-related workstreams or projects, as directed. 

Mandatory experience and Attributes: 

• An Honours Bachelor’s degree (or international equivalent) 
• A minimum of five years of experience implementing quality assurance and enhancement activities, ideally within a Further or Higher Education environment. 
• Experience of reviewing and demonstrating academic programme and/or institutional alignment with accreditation and/or academic validation requirements and regulations. 
• Experience of compiling and analysing quantitative datasets across stated KPIs/other metrics
• Experience in providing analysis and drafting reports to inform decision-making at a programme, school and/or institutional level.
• Experience of maintaining accuracy and integrity in data management processes (qualitative and quantitative) and applying data governance controls.
• Proven ability to build trust, effective partnerships and collaborate with a range of colleagues internally and externally. 
• Demonstrated ability to meet fixed internal and external submission requirements and submission deadlines while ensuring accuracy and attention to detail. 

Desirable: 

• A postgraduate qualification with elements of Business/Data analytics or Business Intelligence.

Salary: 

€53,836 - €75,508 Manager Salary Band

Contract:

Full Time 18 month contract

Annual Leave:

27 Days per annum

Hours:

Full-time, 35 hours per week

Application Process:

To apply, please email your covering letter outlining your experience for success in the role and your CV in PDF format, quoting the reference number NCI1090 and job title to: recruitment@ncirl.ie by 5 pm on 14th April 2025.

National College of Ireland is an equal opportunities employer.

Note: The functions and responsibilities assigned to the Programme Lifecycle Manager are based on the current stated role and objectives of the College. These functions and responsibilities may alter in line with operational and strategic plans and priorities of NCI.#

The successful applicant will be subject to Garda Vetting and must not have any convictions under the Sex Offenders Act 2001.

The Importance of Confidentiality

We would like to assure you that protecting confidentiality is our number one priority. You can expect that all enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process.

Candidates' Obligations

In submitting a completed Curriculum Vitae and supporting documentation, candidates are declaring:

• That all the particulars furnished in their application are true and correct without omission and that they are aware of the qualifications and particulars for this position.
• That to the best of their knowledge that there is nothing in relation to their conduct, character or personal background of any nature that would adversely affect the position of trust in which they would be placed by virtue of this appointment.
• Their irrevocable consent to NCI making such enquiries as deemed necessary in respect of their suitability for the post in respect of which their application is made.
• Their acceptance and confirmation of the entitlement of NCI, as appropriate to, reject their application, or to terminate their employment (in the event of a contract of employment having been entered into on foot of this competition) if they have omitted to furnish NCI with any information relevant to their application or their continued employment or where they have made any false statement or misrepresentation relevant to this application or their continuing employment with the College. 

Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post.

Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended

Data collected for the purposes of recruitment activities

NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us.

Legal Basis for Processing

NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations.

Withdrawal of Consent

Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application.

What we do with your data

People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes.

Shortlisting

HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited.

Sharing of your data

Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College.

Access

Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format.

Erasure

Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn.

Rectification

Applicants can have any incorrect information corrected.

Objection / Withdraw

Applications can object to this information being processed and/or can request to withdraw from the application process

Complain

Applicants can make a complaint to our internal Information Governance and Data Protection Officer

NCI Information Governance and Data Protection Officer

National College of Ireland, Mayor Street, IFSC, Dublin 1

Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500

And/or make a complaint to the relevant authority

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

Tel: +353 (0) 761 104 800

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.