Porter

Remuneration

The salary scale for the post (as of 01.10.2024):

€34,195 - €36,039 - €37,147- € 37,905- € 38,562 - €39,412 - €39,931 - €40,815 - €41,723

Salary Scales are updated periodically and the most up to date versions can be found here:

Principal Duties and Responsibilities

• The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree
• Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities.

• Have a working Knowledge of the Health Information and Quality Authority (HIQA) standards as they apply to the role for example, Standards for Healthcare, National Standards for the prevention and control of healthcare associated infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
• Ensure accuracy in Patient Identification.
• Ensure all patients are dealt with in a dignified and professional manner.
• Assist with movement of Patients to all areas within the hospital.
• Assist with moving & handling of patients in all wards and departments as requested.
• Assist with transfer of patients to all departments.
• Collect blood and laboratory specimens and transfer to laboratory.
• Assist with transfer of deceased patients from the wards to the mortuary.
• Keep patients trolleys clean and prepared with clean linen and supplied with oxygen at all times.
• Keep wheelchairs in each ward and department clean and in good repair.
• Perform telephone and reception duties.
• Attend for in-service training as required.
• Rotate to 24 hour roster as required.
• Work as part of a team.
• Co-operate and assist with National Audits.
• Ability to prioritise job requests.
• Checking Oxygen (Medical Gases) levels.
• To work in Theatre when required.
• Ability to attach and remove Positioning Devices to theatre table. (After training)
• Perform cleaning duties as set out in the cleaning schedule for portering department
• Adhere to the colour coding for cleaning as set out in the National Cleaning Manual
• Shaving of male patients as requested by nursing staff
• To perform any other duties that may be assigned appropriate to their work.

KPI’s

• The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets.
• The development of Action Plans to address KPI targets.
• In conjunction with line manager assist in the development of a Performance Management system for your profession.
• The management and delivery of KPIs as a routine and core business objective.

PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS:

·        Employees must attend fire lectures yearly and must observe fire orders.

·        All accidents within the Department must be reported immediately and an incident form completed

·        Employees must attend hand hygiene education sessions every year and adhere to the 5 moments of hand hygiene as stipulated by the WHO guidelines.

·        Infection Control Policies must be adhered to.

·        In line with the Safety, Health and Welfare at Work Act, 2005 all staff must comply with all safety regulations and audits.

·        In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted.

·        Hospital uniform code must be adhered to.

·        Provide information that meets the need of Senior Management.

·        To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

·        All employees must complete the HseLanD on line Children First programme and report any concerns to their line manager.

Risk Management, Infection Control, Hygiene Services and Health & Safety

·        The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

·        The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility.

·        The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas:

o   Continuous Quality Improvement Initiatives

o   Document Control Information Management Systems

o   Risk Management Strategy and Policies

o   Hygiene Related Policies, Procedures and Standards

o   Decontamination Code of Practice

o   Infection Control Policies

o   Safety Statement, Health & Safety Policies and Fire Procedure

o   Data Protection and confidentiality Policies

·        The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures.

·        The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, cleaning, the management of laundry, waste, sharps and equipment.

·        The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services.

·        It is the post holders’ specific responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager.

·        The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others.

·        The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained.

·        The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment.

·        It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Candidates must on the closing date:

• Have attained such standard of education as would enable him/her to discharge the duties of the post satisfactorily.

And

• Have proven experience in a similar role

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character

Post specific Requirements

Candidate must:

• Demonstrate depth and breadth of experience as relevant to the role.

• Possess FETAC level 5 in Healthcare Support,

OR

be willing to undertake a QQI/FETAC Level 5 programme in Health Service skills or equivalent within an agreed timeframe.

Other requirements specific to the post

Flexibility regarding working hours as role will include working unsocial and flexible hours including evenings and weekends.

Skills, competencies and/or knowledge

• Demonstrate an interest in caring for people
• Demonstrate evidence of basic computer skills
• Demonstrate ability to present a neat and tidy appearance
• Demonstrate knowledge of Infection Control Policy / Hand Hygiene Policy/Moving & Handling Policy/Health & Safety/Managing Complaints and Managing Challenging Behaviour
• Demonstrate excellent communication skills including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role
• Demonstrate the ability to work on own initiative, prioritise and manage a number of issues simultaneously
• Demonstrate the ability to undertake the physical demands of the role
• Demonstrate motivation and appreciate the importance of the need to provide quality service for patients/relatives/public
• Demonstrate experience in dealing with people

• Demonstrate professionalism at all times in dealing with patients, staff and the public and demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect

• Demonstrate experience of working in a healthcare setting

Campaign Specific Selection Process

Ranking/Shortlisting/ Interview

A ranking and or short-listing exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or short-listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process.

Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Diversity, Equality and Inclusion

The HSE is an equal opportunities employer.

Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. 

The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition.

For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/

Code of Practice

The Health Service Executive / Public Appointments Service will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, information for candidates”.

Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, information for candidates” or on www.cpsa.ie.