Physiotherapy Assistant

Role Summary

The Physiotherapy Assistant works as part of the department team under the supervision and guidance of the Senior Physiotherapist and the Physiotherapy Manager and

· Participates in the day to day service as a member of a rehabilitation team

· Contributes towards department organisation

· Provides a high standard of service in a specified clinical area that may involve working with inpatient and outpatients.

· Gives support to the physiotherapists in the provision of a safe and caring environment

· Provides cover at weekends working Sat and Sunday every second weekend

Qualifications

· No minimum level required

KEY RESPONSIBILITIES

1.0 Key Areas of Responsibility

1.1 At all times treating patients with dignity and respect, exercising discretion and maintaining their confidentiality.

1.2 To assist the physiotherapist with treatment interventions as requested and specified by the Physiotherapist.

1.3 To facilitate and undertake group activities under the direction of the physiotherapist.

1.4 To transport and accompany or direct patients to and from treatment

1.5 To assist the physiotherapist by completing one to one interventions under the direction and Supervision of the physiotherapist.

1.6 To prepare the patients and the environment for treatment as directed by the physiotherapist.

1.7 To observe patients behaviour, response, and ability, recording this information where required and reporting it back to the physiotherapist.

1.8 Dealing with emergency situations or accidents by summoning professional help immediately. 

1.9 To comply with departmental protocols regarding documentation and recording of statistical Data.

1.10 To maintain supplies in treatment areas in accordance with departmental guidelines.

1.11 To be familiar with the operation of relevant equipment which the physiotherapist will be required to use.

1.12 Maintaining the ward/department environment to promote good infection control and health and safety at work.

1.13 Taking due care of patient’s property and valuables in accordance with hospital policy.

1.14 Working co-operatively with others as part of the multi-disciplinary team helping and assisting other clinical staff in the routine work associated with patient care.

1.15 Providing comfort, reassurance and support to patients in times of high anxiety or distress.

1.16 Obtaining, relaying, recording and storing information relating to care delivery whilst at all times maintaining patient confidentiality.

1.17 Demonstrating an understanding of the importance of accurate documentation and contributing towards recording daily reports of patients activity and progress, recognising that the qualified physiotherapist has personal accountability for entries to patient records made by others under their supervision.

1.18 Listening to and being able to accept constructive feedback.

1.19 Participating in discussion about patient care and ward/departmental development, including handover and team meetings.

1.20 Undertaking a range of administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department, including cover at physiotherapy reception during lunch hour and at other required times.

1.21 Maintaining and controlling stock, equipment and materials related to patient care in order to facilitate the efficient and effective use of resources and ensure that patient areas are kept tidy.

1.22 To check, and maintain a clean and tidy environment in the Out-patient department including cubicles, Equipment and office spaces.

1.22 Complying with the policies and procedures at Blackrock Clinic, e.g.

· Health and Safety

· Infection Control including disposal of waste, sharps and infected lined.

· Accident and Incident Reporting

· Complaints Procedure

· Hospital Fire Policy and evacuation

2.0 Communication Skills

2.1 Communicate appropriately with colleagues and other members of the health care teams.

2.2 Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.

2.3 Recognise limitations and seek assistance where necessary.

2.4 Attend and contribute to appropriate meetings.

2.5 Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic.

2.7 Communicating clearly and appropriately with patients, their relatives / friends colleagues and all other members of the multidisciplinary team including responding to queries, answering the phone, taking messages and passing on written and verbal information to patients.

3.0 General Expectations

3.1 Support the philosophy, objectives and goals of Blackrock Clinic.

3.2 Observe the appropriate lines of authority.

3.3 Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.

3.4 Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.

3.5 The Manager depending on the availability of cover will arrange annual leave; this usually means the holiday periods i.e. Easter, summer and Christmas.

3.6 Participates in developing and providing quality care within Blackrock Clinic.

3.7 Assists in orientation of new personnel.

3.8 Continue to develop personal knowledge and skills and seeks outside educational opportunities.

3.9 Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic.

3.10 Is always punctual on duty.

Note: This job description is a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service.

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