Phlebotomist

Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do. Blackrock Clinic is now part of Blackrock Health Private Hospital Group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. A key pillar of the group’s strategic plan is a commitment to further build on its excellence in healthcare for women at every stage of life.

 Our planned new state-of-the-art Women’s Health Centre will combine a comprehensive range of services under one roof, in a prominent Dublin City Centre location. From expert consultations, diagnostic testing to specialized treatments, we will support women through their healthcare journey.

ROLE PURPOSE

Perform as part of a team within the Phlebotomy department and throughout the laboratory, if and when required, to ensure the Laboratory delivers a quality service to the Users of the service. Work towards meeting the quality objectives of the Laboratory and the Blackrock Clinic. The collection of blood samples, by venepuncture or cannulation, from patients who have been referred to the department by their medical practitioner. Provide safe submission of samples to the Pathology Department for required analysis.

QUALIFICATIONS

· Certificate in Phlebotomy from the National Ambulance service College or equivalent qualification.

· Evidence of personal professional development.

· Current experience in Phlebotomy essential

KEY RESPONSIBILITIES

Functional Skills

· Identification of patients.

· Interpretation of test requests.

· Venepuncture by: Vacutainer system, Butterfly system

· Cannulation (Cannulation may only be performed after specialist training, which has been approved.)

· Function effectively in an emergency situation.

· Adapt to changing workloads.

· Submission of samples, with the relevant, completed paperwork, to the Pathology Laboratory.

· Work in accordance with CLSI Guidelines

Customer Focus

· Patient Confidentiality must be maintained

· Collaborate with other health care team members within the defined clinical area to provide excellent care and an efficient service

· Customer Satisfaction achieved through Courtesy, Competence, Understanding and Communication

· Provision of a Professional Service

Team work within the Department

· Punctuality: strict adherence to defined hours of work and relevant discretionary breaks.

· Flexibility: to ensure completion of patient care and efficient running of the department

· Respect: for work colleagues, patients in care, facilities and equipment.

· Consultation: the Lead Phlebotomist and/or Head of Department, where relevant, must be consulted in cases of technical difficulty and/or customer care.

· Courtesy: at all times, towards patients and colleagues.

· Professionalism: in working relationships and personal demeanour.

Communication Skills

· Maintain documents according to the policies and procedures of Blackrock Clinic.

· Report relevant information verbally and in writing to appropriate personnel.

· Respond appropriately to patient/family requests and questions.

· Communicate appropriately with colleagues and other members of the health care team.

· Recognise self-limitations and seek assistance.

· Attend and contribute in staff meetings and team briefing.

· Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.

Professional Expectations

· Function within the limits of a Phlebotomist and adhere to hospital policies, procedures and standards.

· Support the Mission Statement of Blackrock Clinic.

· Observe appropriate lines of authority.

· Demonstrate flexibility by assisting in other areas of the hospital as required.

· Set annual goals and objectives with the Lead Phlebotomist.

· Continue to develop personal knowledge and skills.

· Seek and take education opportunities in addition to those provided by the hospital.

· Participate in working groups to develop and promote quality care within Blackrock Clinic.

· Participate in the education of learners and assist with the orientation of new personnel.

· Present a professional appearance and be punctual.

• Competitive salary

• Pension

• Sports and Social club

• Employee Assistance Programme

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