People & Culture Colleague Experience Advisor

People & Culture Colleague Experience Advisor

Because people are more than just your day job.Connect, our way.People and Culture at PrimarkOur team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce, and define what it means to work at Primark.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:Let’s talk lifestyle: Option to join Primark’s pension plan. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a People & Culture Colleague Experience Advisor

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Stakeholder Engagement: Build and maintain positive relationships with business stakeholders, understanding their needs and providing tailored People & Culture (P&C) solutions while offering strategic guidance on best practices.
• Employee Relations Management: Oversee employee relations cases, ensuring fair handling of issues like underperformance and grievances, while coaching stakeholders on effective team management and P&C practices.
• Talent Acquisition Collaboration: Work closely with the Talent Acquisition team to proactively source and select candidates, conducting interviews as needed to ensure a positive candidate experience.
• Lifecycle Management: Deliver the entire employee lifecycle from onboarding to offboarding, identifying opportunities to enhance the colleague experience and streamline processes in alignment with company culture.
• Data-Driven Insights: Utilize P&C metrics to derive actionable insights for leadership, addressing recurring themes through targeted training and supporting the implementation of P&C projects to boost employee engagement and retention.
• Talent Management; Collaborate with leadership on talent management, succession planning, and talent development, while coaching line managers on using effective succession planning tools.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Experience & Education: Minimum of 3 years in HR, either with a degree in HR or a related field, demonstrating good administrative skills.
• Adaptability & Independence: Comfortable working in a diverse environment, able to work to your own initiative while recognizing when to seek support.
• Performance Standards & Resilience: Sets quality work standards, takes accountability for tasks, and shows commitment in overcoming challenges while promoting a culture of continuous improvement.
• Relationship Building & Communication: Proven ability to develop effective relationships across all organizational levels, with proven emotional intelligence and communication skills.
• Organizational Skills & Integrity: Highly organized and detail-oriented, capable of handling sensitive information with sound judgment and integrity, while effectively prioritizing and delivering on multiple projects.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

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