Part Time Seasonal Invigilators

Part Time Seasonal Invigilators at the Irish Museum of Modern Art, based in what was the Royal Hospital Kilmainham

The Role

To work as part of the Visitor Engagement Team to ensure that the museum, its property, assets and environs are kept secure to provide a safe environment for all visitors and employees through due diligence and invigilation. To maintain a professional approach to all aspects of the position and ensure that the museums visitors are provided, through communication, relevant information on its galleries, exhibitions, current artists and programs under the direction of the Head of Security and Fire.

Closing date for receipt of applications: 12 noon Tuesday, 30 July 2024

Primary Objectives/Key Responsibilities: • Will safeguard the museums property from Theft and Damage at all times and ensure that the museums visitor guidelines are carried out at all times through effective communication and invigilation. • Ensuring that all Galleries and exhibitions are open and ready to admit visitors on time by good time keeping and teamwork. • Ensure all visitors to IMMA are treated with respect and as far as practicable have enjoyed their experience though staff interaction with them. • Will be capable of invigilation and associated duties for exhibitions and events held at the Museum or other locations that may be utilised temporarily for the Irish Museum of Modern Arts programmes. • Will undergo all relevant training, relating to staff and visitor emergency evacuation procedures • Dealing with all visitors in responding positively in providing information and promoting the museum’s current and forthcoming programs. • Promotion of the museum’s patrons and members programs, current publications and forth coming talks and lectures when working in the galleries or Front of House areas 2. Communication • To be capable of communication and interaction with visitors on all levels • To be capable of professional and polite communication with all colleagues 3. Programme Evaluation • Liaising with the Departments Supervisors and Curators to provide accurate mid exhibition feedback and Post Exhibition feedback of the visitor experience 4. Other Responsibilities • Will be required to carry out exhibition related duties such as completion of condition reports minor exhibition maintenance and operation of audio-visual exhibits as required. • Will be capable of assisting with the museums disaster and recovery contingency plan where appropriate. • To operate a program related point of sales as operationally required. • To follow the museum dress code. 5. Key Performance Indicators • Will be capable of assisting in the physical evacuation and subsequent security of the museum in the event of fire evacuation or any other emergency that may affect the operation of the museum. • Will be able to deal with the public and respond positively in providing relevant information on the museum’s current and forthcoming programmes. • Will be a team player and capable of working within the team to achieve the goals that have been set out within the museums strategy statement. • Maintain a proactive contribution to ensuring that IMMA provides a welcoming, informative and accommodating experience for all visitors • A commitment to engaging with the public on the gallery floor with the necessary information and skills to deliver information to the best of their ability. • Proactive invigilation and communicative skills utilised in protecting exhibitions • Will undertake statutory and relevant training as directed by the museum. Including mandatory Child Protection Training • Punctuality and reliability in working as a team player within the Visitor Engagement Team to deliver the department and IMMA’s goals.

Requirements The successful candidate will have: 6. Skills and Experience • Excellent communication skills and the ability to work as part of a team. • Must have experience in a customer focused role. Relative experience in the museum or tourist/hospitality sector an advantage. • Must have experience with computers to ECDL standard or similar. • Confident in asserting themselves when dealing with emergencies such as fire evacuation • Empathetic and capable of understanding a range of visitor’s needs. Particularly in more challenging situations. • Must enjoy working as part of a friendly and interpersonal team • The ability to work under pressure and multi-task • Having an internal in the visual arts is an advantage. • Fluency in another language is desirable.

Salary Scale: Invigilator Public Safety (PPC) Scale Point as at 01st June 2024 - €33,518.00pr rata

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