Outbound Sales Development Representative

About the job

The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.

As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.

Responsibilities

In this role, you’ll:

• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalised emails, and demonstrating social selling.
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.
• Receive all the vital training and insights to expertly start contacting prospects through the SDR Onboarding Program for new hires.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

Required:

• Hunter mentality, goal-oriented and biased to action - our quota is the floor not the ceiling
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalisation in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desired:

• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalised emails, phone calls, and videos
• 1+ year of experience in a customer-facing role
• Experience working in a software-selling environment 
• Proficient written and verbal communication in English

Location

• This role will be remote and based in Ireland.
• Approximately 0% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?