Operations Support

The Mount Charles Group is seeking an Operations Support to join our Operations Team in Head Office, based in Dublin Office Mount Charles unit 39, Premier Business Park, Ballycoolin Road, Dublin 11 D11XY10.

The successful candidate will benefit from working in a modern office building based in the centre of Dublin. The core hours of work will be 9am to 5pm Monday to Friday, you must be available to travel to Belfast 1 day week on request with Flexi time benefits.

Working hours:

• 37.5 hours per week
• Monday to Friday 
• Between 9am - 5pm
• To Suit the needs of the Business 

Rewards:

• 31 days' holidays including 10 statutory holidays
• Training & Development
• Financial Education/Financial wellbeing advisory service
• Company Events
• Company Van and Fuel Card
• Company Laptop
• Company Phone

The Role: (Job Description attached)

• Day to Day managing on TimeGate System and Utrac
• Inputting starters and leavers to TimeGate System
• Liaise with Managers on arbitrations and failed duties
• Maintain arbitrations and failed duties in TimeGate, help site Managers when required
• Maintain a clear Call Monitor System, communicating with employees.
• Maintain Group Teams Channels and chats.
• Responding to all correspondence from Managers regarding changes to TimeGate and Utrac
• Run and analyse reports for payroll each week
• Manage all change of details and schedules to TimeGate System
• Maintain TG Engagement Portal in all aspects

The person:

• Full driving licence
• IT skills - Use of Online HR, Pay Roll and Audits
• Good knowledge of excel, pulling together excel information is essential
• Good knowledge of creating formulas, pivot tables is essential
• Good knowledge of holiday rules for UK and ROI an advantage
• Good knowledge of payroll administration an advantage
• Good knowledge of multi-site contract management an advantage
• Experience in dealing with email queries, telephone queries and Teams an advantage
• Good communication and telephone manner a must
• Willingness to work in a fast-paced environment
• Working knowledge on TimeGate and Utrac would be advantageous

Applicants should note that based on the response, the company may increase shortlisting criteria. Only successful applicants will be contacted.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

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