Online Sales Executive

Full job description

We are seeking an eager Online Sales Executiveto join our expanding team at our head office in Cork.

This is a fantastic opportunity for a high energy person to join the great team in our Online Sales Department: Winner of Retail Excellence Ireland's - Medium Online Retailer of the Year Award 2022 and Large Online Retailer of the Year Aware 2023.

Key areas of responsibility:

• Process online orders
• Ensure order follow up, by managing deliveries and collections for online orders
• Assist customers with the returns process and follow up on returned orders
• Manage and resolve customer queries, via phone and email
• Respond to and resolve queries from online chat portal
• Carrying out other necessary ad-hoc administration duties

The role requires:

• Strong computer skills: an advanced knowledge of Office products essential
• Professional oral and written communication skills

The successful person will be:

• Disciplined and organised, with the ability to work in a fast-paced environment
• Excellent interpersonal and communication skills
• Energetic, enthusiastic, flexible and not afraid of hard work
• Good time management with the ability to prioritise tasks

Job Types: Full-time, Permanent

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