Medical Administrative Assistant

Full-Time Medical Administrative Assistant required to work as part of a dedicated team in a well-established GP medical practice in Dublin 1.

• Full-Time position, working Monday-Friday 9am to 5pm, no weekends.
• Permanent contract available pending successful probationary period of 6 months.
• Applicant must possess strong administration skills.
• Essential that applicants have the ability to exercise initiative and to work in an organised and methodical manner whilst handling multiple priorities. Following up on reports, emails, calls etc.
• Experience working for an essential public service provider is an advantage, especially ones in healthcare or social care.
• Strong computer skills are essential for this role. Prior experience of using an appointments booking system or practice management software is desirable.
• Need to posses excellent communication skills, both verbally and written.
• Ability to demonstrate empathy and compassion when interacting with patients.
• Have a strong ethos of confidentiality.
• Must be able to work well and effectively with others as part of a team in order to provide an excellent standard of care to patients.

Benefits:

• The working hours are set , no late evening or weekends required.
• The Practice is conveniently located in the city centre with multiple bus routes and Drumcondra train station nearby, making it widely accessible for commuters.

Duties include:

• Dealing with all inbound and outbound queries
• Scheduling appointments
• Ability to pay a high level of attention to detail with accurate input
• Updating patient records and scanning documents
• Preparing prescriptions and arranging referrals
• Responding to emails promptly
• Processing card and cash payments and end of day reconciliation
• Maintaining the cleanliness and presentation of the reception, waiting areas and surgery facilities
• Completion of documents and claiming those such as social welfare and insurance forms
• Billing debtors and following up unpaid fees
• Responding and following up on behalf of doctors requests