L Administration

Administration

• Ensure the efficient day-to-day administration of area of responsibility
• Ensure deadlines are met and that service levels are maintained
• Ensure an even distribution of workload among team, taking into account absence due to annual leave etc
• Ensure policies and procedures are well documented and understood and adhered to by staff in own section
• Ensure accurate attention to detail in own work and work of team
• Use appropriate technology to ensure work is completed to a high standard
• Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority
• Ensure line management is kept informed of issues
• Ensure that the front line of the service is kept informed and that their views are communicated to middle management
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service

Human Resources / Supervision of Staff

• Supervise and ensure the well-being of staff within own remit
• Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships
• Deal with under performance in a timely and constructive manner
• Identify training and development needs of staff in own area
• Promote co-operation and working in harmony with other teams and disciplines

· To adhere to General Data Protection Regulations (GDPR) and the safeguarding of the privacy rights of individuals in relation to the processing of their personal data.

Customer Service

• Promote and maintain a customer focused environment by ensuring service-users are treated with dignity and respect
• Seek feedback from service users/customers and implement change to incorporate same, in agreement with line manager