Keyholder

Full Time Keyholder 40 Hour

Brand Columbia Posted Date 47 minutes ago(21/10/2024 12:35) Job ID 2024-22534 # of Openings 1 Category Keyholder Type Full Time

Overview

ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.

Responsibilities

HOW YOU’LL MAKE A DIFFERENCE

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.

• Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.

• Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.

• Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.

• Assist with stock management and product deliveries.

• Maintain an excellent appearance of store facilities.

• Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.

• Maintain a positive working environment and communication with all level of management and staff.

• Ensure company’s policies & procedures are followed and suggest improvements.

Qualifications

WHAT MAKES YOU SUCCESSFUL?

• A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.
• You are passionate about Customer service and love to interact with people.
• Good knowledge of country’s official language. Knowledge of English is a plus.
• You enjoy working in a team and bring interpersonal skills

• At ease with numbers (you are able to perform basic math calculation)
• Willing to join a high performing team willing to undertake challenges.
• You are an outdoor enthusiastic and love to share your passion!
• Available to work on flexible schedule, including Saturday, Sunday and bank holidays

Options

Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.