Key Account Manager

We are seeking a dynamic and results-driven Key Account Manager to oversee two vibrant restaurants in Cork. The ideal candidate will have a passion for sales and customer service, focusing on proactive sales initiatives one day a week, managing booking inquiries, and supporting our social media presence. This role requires a blend of sales acumen, operational management, and marketing skills to enhance our restaurants’ performance and visibility.

Some of the key responsibilities:

Sales and Business Development:

• Develop and implement proactive sales strategies to drive revenue growth.
• Identify and pursue new business opportunities and partnerships.
• Conduct market research to understand customer needs and trends.
• Build and maintain strong relationships with key clients and stakeholders.

 Booking Management:

• Manage all booking inquiries and ensure a seamless reservation process.
• Optimize table turnover and customer flow through effective booking management.
• Collaborate with restaurant staff to enhance guest experience during peak times.

Social Media and Marketing Support:

• Assist in creating engaging content for our social media platforms to promote events and specials.
• Monitor social media channels and engage with customers to build brand loyalty.
• Collaborate with the marketing team to plan and execute promotional campaigns.

Reporting and Analysis:

• Analyse sales data and booking trends to identify areas for improvement.
• Prepare regular reports on sales performance and booking metrics.
• Provide insights and recommendations to the management team.

Qualifications:

• Bachelor’s degree in business, Marketing, Hospitality Management, or a related field.
• Proven experience in account management, sales, or hospitality management.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• Proficiency in social media platforms and digital marketing strategies.
• Knowledge of the Cork restaurant scene and customer preferences is a plus.

Skills:

• Sales-Oriented: Proven track record of meeting or exceeding sales targets.
• Customer-Focused: Excellent customer service skills and a passion for the hospitality industry.
• Organized: Strong organizational skills with the ability to manage bookings and inquiries effectively.
• Creative: Ability to create engaging social media content and marketing materials.
• Analytical: Strong analytical skills to assess sales performance and market trends.

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