IT Technician (Specific Purpose Contract)

Applications are invited from suitably qualified persons for the following position:

IT Technician

(Specific Purpose Contract)

Ref: ITTSP24

City of Dublin Education and Training Board (City of Dublin ETB) was established on 1st July 2013 under the Education and Training Boards Act, 2013. City of Dublin ETB has 3,000 employees and an annual budget of €580m. It is the state education and training authority for Dublin city and serves the area covered by Dublin City Council. This provision is delivered to over 48,000 learners (20,000 full-time and 28,000 part-time) and is supported by a range of services including a psychological service, a curriculum development unit, a buildings maintenance unit and Head Office staff in Ballsbridge.

It also has statutory responsibility for supporting the provision, coordination, administration and assessment of youth work services in Dublin city and is the lead partner for Music Generation Dublin City. City of Dublin ETB is also responsible for the national awarding authority for student grants in Ireland, Student Universal Support Ireland (SUSI).

Proposed Timeframe: Shortlisting will take place week commencing: 9th December 2024 Interviews will commence week beginning: 16th December 2024 *All dates are subject to change and are for guidance only Salary: Starting pay will be at the minimum point of the Technician Scale B salary scale, €39,807 per annum. This is not negotiable. An incremental salary scale applies thereafter. Previous public sector experience may be eligible for incremental credit, to be determined upon appointment.

Annual Leave: 27 working days per annum (pro rata)

Hours of Work: 35 hours per week

Location of Position: The position will be based in the City of Dublin ETB Head Office, Town Hall, Ballsbridge, Dublin 4, D04 PP46.

Summary of Position: The successful candidate will report to the Systems and Network Manager (Grade VII), and will provide technical support to IT users in City of Dublin ETB’s colleges and centres, currently more than 60 sites.

Essential Requirements:

• A QQI Level 6 qualification in computing or approved equivalent. • A full clean driving license. • Two years practical hands-on experience in the provision of IT Technical Support. • Good interpersonal Skills. • Have the requisite knowledge, skills and competencies to carry out the role. • Be capable and competent of fulfilling the role to a high standard. • Ability to prioritise and manage work in a dynamic and fast paced environment.

Desirable Requirements:

• Excellent communication and interpersonal skills. • Knowledge and/or experience in preparing and interpreting financial data. • Relevant IT experience. • Strong attention to detail. • Ability to work on own initiative within a flexible, co-operative and team structure. • Proven record as a team player. • Self-motivating, flexible and results focused. • Ability to prioritise and manage work in a dynamic and fast paced environment. • Goal oriented in a manner that ensures work is comprehensively completed. • Understand the main features and current challenges of public service and regulatory reform.

Declaration: Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment.

References: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer.

Referees may be contacted pre or post interview directly by City of Dublin ETB at its convenience and without further notice to candidates.

Notes: • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when forwarding applications are not the responsibility of City of Dublin ETB. Therefore, candidates are strongly advised to submit applications well before the 12 noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • All enquiries regarding your application should be made to applications@cdetb.ie. You must use the post reference in the subject line of the email. • Providing incorrect information or deliberately concealing any relevant facts may result in disqualification from the selection process or, where discovery is made after appointment, in summary dismissal. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level. • Any travel or other expenses incurred by candidates whilst undertaking or attending any elements of the selection process will not be refunded by City of Dublin ETB.

Completed online applications should be submitted no later than: 12 noon on Monday 9th December 2024 Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer

Please see attached Information Guide