IT Manager

C & D Foods have an exciting opportunity for an IT Manager to join our flagship production facility in Edgeworthstown, Co. Longford

Reporting to the Site's Financial Controller, the IT Manager will be responsible for information technology at our flagship production facility in Ireland. Together with your IT Team you will be responsible for management and maintenance of the sites information technology systems and services, ensuring uninterrupted operations, and driving innovation to improve productivity.

IT is recognized as a key contributor to the success of the site and as such you will oversee the IT function ensure alignment to site priorities and the overall organization’s objectives. 

The successful candidate should be an effective communicator, as well as passionate about providing exceptional IT support services, be self-driven, have a knack for problem-solving, enjoy getting hands on when required and working with a dynamic team. The ability to communicate effectively and clearly, prioritise and lead and develop a team will be key to the success of this role.

Key Responsibilities:

IT Infrastructure Management

· Make sure the infrastructure works to support the site, is maintained, secure, backed up and resilient.

· Find opportunities for optimization, enhancement and being future ready.

Team Leadership

· Support the team in being a first class support and service delivery function that has high potential to contribute to the business and their own professional growth. 

· Champion best practices and technologies that that align with personal development and organizational goals 

Technical Support

· Provide the right support at the right time for critical IT issues, particularly those impacting production.

· Collaborate with Internal IT teams, vendors and service providers to ensure we are getting the best solutions and service for the business.

· Managing and measuring our success and performance against SLA’s

· Provision 24/7 IT support and management, ensuring seamless operation and swift resolution of technical issues

Security and Compliance

· Implement and maintain cybersecurity measures to protect production data and systems.

· Ensure compliance with company policies and industry regulations.

· Conduct and facilitate regular security audits and risk assessments

Project Management

· Lead IT projects, including system upgrades, software implementations, and new technology integrations.

· Partner with site functions to identify IT needs and recommend technology solutions and prioritise with site senior management.

· Manage budgets, timelines, and resources for IT projects.

Cross-Functional Collaboration

· Work closely with Group IT and site Functions to align IT systems with the Divisional IT Strategy and business goals.

· Support process automation initiatives and digital transformation projects.

· Facilitating the training of colleagues on new IT systems and processes.

Personal Competencies and Qualifications:

· Expertise in managing IT in a high-demand, fast-paced production environment.

· Maintains a professional and approachable demeanour and is capable of explaining technical concepts in non-technical language.

· Can systematically troubleshoot and diagnose technical issues to find effective solutions

· Strong understanding of industry standards and ability to adapt to emerging or changing technologies and software.

· Takes ownership, manages workload effectively.

· Pays close attention to detail and can get into it when required.

· Enjoys working in a team, collaborating with colleagues and other IT specialists when necessary

• Looks to develop the people around them.
• Proven documentation and organizational and time management skills are key to the success of this role.

· Possesses clear and concise verbal and written communication skills

Desired Knowledge & Experience

· Bachelor’s degree in Information Technology, Computer Science, or related field or proven track record of industry certified continuous professional development.

· 5+ years of experience in IT management, preferably in a manufacturing or production environment.

· Strong knowledge of network management, server infrastructure, and production IT systems.

· Familiarity with ERP, MES, or other industrial software systems.

· This role requires providing out-of-hours support as required 

Technologies – Ideally experience across the following

• Networking (Dell / Cisco), Microsoft productivity suite, MS Server 2018 – Azure, Labelling systems, ITIL, Project Management ( Prince or similar), Security, Servers & Storage - Dell, High Availability / Backup / Restore, SQL Server.

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