IT Asset Administrator

Description

Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Specialist

Job Description & Summary

The Procurement & Asset Management team manages IT assets across their full life cycle (procurement, acquisition, provisioning, deployment, recovery and end of life management). The Joiners and Leavers process which on-boards/off-boards PwC employees is also a core activity performed by the team and this will form a key part of this role.You will have the opportunity to drive changes and improvements in this area, all while enhancing your own skills and professional growth

Purpose-led work you’ll be part of

As a Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: 

Employee Intakes & IT Equipment Management

• Coordinate employee intakes and prepare/deploy IT equipment for new hires.

• Administer IT assets (stock and deployed), including data maintenance and recovery during terminations.

Procurement & Stock Management

• Manage purchasing system admin (requisitions/receiving) and maintain IT procurement catalogue.

• Oversee stock and storeroom management.

IT Asset Deployments & Recovery

• Monitor HR staff tracker for new joiners and terminations.

• Ensure timely setup and deployment of IT equipment for new joiners.

• Recover assigned assets and provide regular reports on asset returns.

• Escalate issues or delays to relevant stakeholders.

General IT Asset Administration

• Manage PAM end user service requests and respond within agreed SLA.

• Maintain accurate asset registers and participate in regular process reviews.

• Provide regular reports on PAM service delivery.

Other Duties

• Perform other reasonable tasks as requested by management.

Experiences and skills 

• Minimum 1 year IT Asset Management (or similar) experience with a large corporate including the deployment of IT equipment across a branch/regional network.

• ITAM qualification is desirable but not necessary 

• Experience using service desk platforms (Service Now preferable)

• Experience managing an IT asset register and CMDB (Service Now preferable)

• Effective verbal and written communication skills

• Ability to develop and maintain effective working relationships internally and externally

• Strong customer service skills

• Good attention to detail and ability to work under pressure to meet deadlines

• Ability to multi task and respond to changing priorities

• Solution oriented with strong problem solving skills

• Good team work skills, ability to build positive relationships within and across teams

Unlock your potential with PwC Ireland

We believe that challenges are better solved together. We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html)

Being appreciated for being you

Our most valuable asset is our people and we recognise you for it - ensuring you feel like you belong and that you are valued and rewarded for the great work you do everyday. PwC is an equal opportunities employer and creating a diverse workforce that is representative of the communities we serve is hugely important to us.

We believe this so much that we have signed up for the Business in the Community Inclusive Workplace Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

Our Inclusion First strategy puts inclusion at the heart of our culture - supporting an environment where individuality is embraced, diversity is celebrated and inclusion is valued. Check out our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that everyone is supported throughout and, if required, provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people.

Job ID:566370WD

Location:Dublin

Line of Service:Internal Firm Services

Specialism:IFS - Information Technology (IT)