IP Network Domain Manager

In our world things change by the millisecond.
We build the technology that creates amazing moments and better connects our customers. Ready to play your part? Join us and Be Phenomenal. Working towards the same shared goal of better connectivity, our tech teams enjoy a high degree of autonomy. We love hearing ideas and seeing them come to life. With great resources, you’ll get to be part of the leading team at the foundations of the transformation of our business. Who knows what the next innovation will be? That’s what makes a career at Three so exciting.

Since we set foot in Ireland, we’ve done things differently.
Investing in infrastructure, we built a network that now connects 2.2 million customers nationwide, carrying more data than all of our competitors combined. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better connected life. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.

Recognising the value of data to our business, we are expanding the Advanced Analytics capability in Three Ireland. This is an exciting time for the team as we grow and embark on our big data journey.

Join us as a IP Network Domain Manager

Three Ireland is looking for a highly motivated IP Network Domain Manager to take on full end-to-end responsibility for the two IP Network Domains listed below:

• Enterprise IT
• Automation & Cloud

The overall objective for the IP Network team is to achieve efficient, high quality and cost-effective delivery, while maintaining network stability and meeting growth and performance demands.

What else it involves:

• Manage highly skilled IP engineers with responsibility for the Strategy, Architecture, Design, Implementation and Performance on Three`s IP Network. This team will ensure our Network is designed to the highest standards and consistent with best industry practice.
• Lead the evolution of a new agile way of working IP model to allow efficient, flexible and effective delivery of business change while maintaining network stability and meeting capacity and performance demands. This will be coupled with innovative ways to automate and scale Three’s IP network as it expands.

• Use in-depth technical knowledge of the mobile industry to play a leadership role in the formulation of strategic/bespoke IP solutions.
• Act as a role model and provide direction, leadership and strategy to the IP teams motivating them to high levels of engagement.
• Mentor and develop team members and drive to set high standards and develop a culture of achievement and high performance. 
• Responsibility for developing/maintaining IP Domain roadmaps, including capacity and performance dashboards and effective lifecycle management within the IP Network that align with IP architectural strategy and Three's company goals.
• Participate as a major stakeholder in 1, 3 and 5-year portfolio and capex/opex budget planning.
• Working with Operational Teams to develop efficient processes for the implementation of the IP Network strategy, identifying high risk changes and developing deployment plans that mitigate any risks identified.
• Assist Operational teams in the successful resolution of major incidents in the IP and Security Network, providing technical guidance and ensuring the appropriate resources are assigned where necessary.
• Identifying and providing feedback to Operational teams on the stability and reliability of the IP Network, providing strategic input on resolution actions.
• Participate as a major stakeholder and decision maker in the necessary IP forums, e.g. IPRB, IPDB, etc.
• Provide a smooth handover of network architecture, configuration changes and monitoring into IP Operations.
• Establishing a strong working relationship with other design and operational teams (IT, Core, RAN, Service Delivery, Data Centre) to share IP design practices and processes and learn from experiences.
• Working closely with other teams within the Technology Directorate to ensure a coherent delivery of network and services within the company.
• Ensure IP projects are sufficiently resourced through delivery demand forecasting and resource planning.
• Effective lifecycle management and management of spares.
• Work closely with the InfoSec Team to ensure the IP project deliverables meet the Security Policy.
• Act as a champion to raise the profile of IP throughout the organisation.
• Provide accurate timeline and effort scoping (AIA/DNA) for delivery of business-critical projects and ensure IP projects are delivered in line with the project plan and within budget.
• Produce and maintain high quality reference documentation including topology diagrams.
• Develop new and/or optimise existing processes to align with a new agile way of working, e.g. ORR, AIS, CRQs, etc.
• Working with the IP Performance Consultant and IP Architects to shape and lead the development of a best-in-class IP Network.
• Managing the IP engineers by assigning/scheduling work, approving leave, training staff, review work assignments, develop performance expectations and conduct formal performance evaluations.
• Ensuring the IP Network is designed to the highest standards, instilling a culture of excellence and collaboration.
• Participating in and evaluating RFPs for services and technical solutions.
• Ensuring Change and Problem Management processes are followed and drive initiatives regarding improvements to existing tools & processes.
• Ensuring Problem Tickets created as a result of a P1 incident are assigned and resolved timely.
• Identify opportunities for operational efficiencies and implement improvements.
• Ensure that EOL risks are accurately represented and maintained in the IP Risk Register and have a clear mitigation strategy by being mapped to projects as part of the yearly portfolio exercise.
• Remain abreast of current and emerging industry trends, technologies, and best practices; identify opportunities for efficiencies and make recommendations for improvements.
• Participate as a major stakeholder in the evolution of the IP network DC strategy.
• Participation in Group led security audit activities ensuring a clear plan to mitigate any identified concerns.
• Participate in activities that focus on improving Customer experience through addressing faults or implementing new initiatives.
• Migrating standard repeatable tasks to automated playbooks.
• Expanding and developing the IP Networks cloud deployments ensuring alignment between cloud and on-premise architectures (zoning).

The skills we are looking for:

• A Degree in Computer Science or Engineering.
• Technically strong in routing, security and DPI technologies and vendors – including Cisco, Juniper, Fortinet, Sandvine, Arbor and F5.
• Proven experience within the telecommunications industry in a network operations or engineering role.
• Previous people management experience including mentoring and performance management beneficial.
• Excellent communication skills, confident and assured in communicating IP network plans and strategy at functional and management level.
• Strong ability to understand business needs and translate them into technology deliverables.
• Proven track record in delivering complex projects, striving for continuous improvement, and driving efficiencies, whilst maintaining high levels of Customer satisfaction.
• Outstanding relationship management skills with an ability and willingness to work with, lead and influence people at all levels across the organisation.
• Highly motivated individual who is willing to go the extra mile to achieve high quality outcomes.

Benefits of Working at Three

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role.
• Competitive salary, annual performance bonus & pension contribution
• 25 days holidays plus 2.5 company days
• Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme.
• Life assurance, phone & laptop, subsidized canteen
• Access to learning & development tools such as LinkedIn Learning
• Free on-site parking

There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs - Apply now at: https://www.three.ie/careers
Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce.
We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this!

If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie