Intensive Support Worker

Job Title: Intensive Support Worker – Complex Lives
(Fixed Term Contract to 31 March 2025 with possibility of extension)
Salary: Points 23-26, £22, 869 - £25, 059 per annum (Hourly £13.88 - £15.09)
Location: Belfast
Hours of Work: 35 hours per week, as and when required to work across a rota shift pattern. Reasonable additional hours outside of this may be required to fulfil the duties of this position.

Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
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Job Purpose: To ensure effective case management for a caseload of approx. 7-10 highly complex and entrenched individuals who experience multiple connected and dependent challenges, usually including homeless/unstable housing, problematic drug use, mental ill health, offending behaviour, poor physical health, often underpinned by trauma.

The primary role of the post holder will be to act as a trusted key worker and to ensure effective coordination of a wrap around support plan for each client which will have been developed through the Belfast Complex Lives Multi Disciplinary Team (MDT) process.

Essential Criteria 

• ​​​​​​​3 years’ experience of working with socially excluded people
• Proven track record of building and sustaining partnerships with clients, staff, stakeholders and other departments/services
• Experience of identifying and delivering client-focused services which include comprehensive support and identifying an individual’s strengths, needs and risks.
• Experience in self directing, planning and prioritizing own workload
• Practical experience and good working knowledge of Microsoft Office, eg Word, Excel, PowerPoint and Outlook
• A full current driving licence and access to a suitable vehicle (milege allowance applies) or, if a disability prevents driving, access to a form of transport to enable the duties of the post to be carried out in full, including responding at short notice
• Willing to undertake an Access NI check if offered the position

Skills & Attributes

• Ability to build strong relationships with other statutory and voluntary organisations.
• Ability to work in partnership with different agencies.
• Excellent written and oral communication skills.
• Practical experience of IT.
• Ability to co-work on various projects.
• Good planning and organisational skills.
• An ability to understand and re-present information in a user friendly format.
• A willingness to contribute to own supervision and development.
• An ability to manage own time effectively.
• Ability to strongly advocate and influence on issues related to people who are homeless.

​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Free Access NI check
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.