Hybrid Sales Executive

Hybrid Sales Executive - 123.ie

Job Ref: 2508

Job Title: Hybrid Sales Executive - 123.ie

Location: While the role is based in Dundrum, Dublin, this will be a hybrid role where there will be a requirement to be able to work both from home and in the office. We also have loads of opportunities for progression within 123.ie and our parent company RSA Insurance, with offices in Dublin, Galway & Belfast.

Join 123.ie and make a difference every day. 

Whether you are just beginning your career or looking to take the next progressive step in your journey, 123.ie is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.

As part of RSA Insurance Ireland, we have offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day.

At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. 

As a proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums. 

We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.

And, if you bring your best, then we promise to give you, our best. 

Culture and Community 

123.ie is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do. 

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Our stats don’t lie… in our annual engagement survey

87% of our people celebrate the diversity in their teams and the wider company

90% of our people feel safe to speak up and share if they’ve made a mistake

91% of our people feel valued and respected by leadership

89% of our people are benefiting and thriving through our hybrid working model 

So if you want to make a difference every day, we’d love to have you. 

123 Sales Executive

Here in 123.ie we have a highly skilled Sales Team to ensure we deliver an outstanding customer experience at every point of contact. We pride ourselves on being an innovative leader in the insurance industry when it comes to what we provide and how we provide it. We commit to exceptional standards of customer care and professionalism.

Our contact centre deals with a large volume of calls and emails that we expect to be answered in a professional, friendly & efficient manner. We invest in our people through providing best in class training and supporting professional insurance qualifications.

We are looking for professional & driven people who are motivated by the desire to succeed

What will you be responsible for?

• Selling our products over the phone to new customers and retain our existing customers
• Follow up on potential clients and outbound sales
• To meet and exceed your assigned sales and call quality targets
• Support the day-to day activities of the team
• Offer advice on the insurance products we offer in accordance with regulation

What skills & experience will you need?

• Expert communication skills, both verbal and written
• Proven track record in meeting targets and working in a busy environment
• Must be proficient in Microsoft Office and have excellent computer and keyboard skills
• The ability to work as part of a team.
• Outstanding organisational skills with accuracy & attention to detail
• Exceptional professionalism and pride in ensuring excellent customer care
• Minimum requirements Leaving Cert or mature student

Why work with 123.ie?

• We offer a starting salary of €26,500 and with an excellent commission structure, you can expect to earn upwards of €37,500.
• Base salary works off a progression model giving you the opportunity to increase your salary upon successful completion of insurance qualification. Your base salary will increase to €28,500 once you have attained an APA qualification. Further to this, your salary will increase to €31,500 once you have attained your CIP qualification.
• Those who already hold APA or CIP qualifications will start at the relevant base salary specified above.
• All employees may be eligible for the company wide annual salary increase, dependant on company and employee performance.
• 25 paid annual leave days, plus 2 company days and the option to purchase a further 5 annual leave days per annum.
• While the role is based in Dundrum, this will be a hybrid role where there will be a requirement to be able to work both from home and in the office.
• We invest in you through training and formal insurance qualifications – fully funded by 123.ie
• Employees have access to our Future Fit programme, which is aimed at enhancing the skills and expertise of our employees. This initiative will provide you with the necessary training and resources to help you grow professionally and aid you in achieving your career goals.
• We are in Dundrum - close to the Luas, M50, major Dublin Bus routes and Dundrum Town Centre.
• We have a fun and creative culture with great employee social events including charity days, bake offs, family & wellness events, as well as celebrating diversity and inclusion.
• Rewards for high performers including ‘champions’ lunches, vouchers and a fantastic recognition programme.
• Home & Motor insurance product discounts for both yourself and friends and family.
• A referral programme where you are rewarded for successfully referring candidates for employment.
• If you’re looking for a career, we have loads of opportunities for progression within 123.ie and our parent company RSA Insurance, with offices in Dublin, Galway & Belfast.
• Modern offices with excellent facilities in a great location
• Annual company contribution towards Flex Benefits like Health, Dental or Pension.
• Sociable hours of work, we are open between 9am to 5:30pm Monday to Friday and 9am to 3pm on Saturday