Human Resources Operations Associate

What you will do

We are looking for an astute, experienced professional to fulfil the role of Senior Human Resources Associate within a motivated, energetic, and resourceful PGIM Human Resources Operations team. This role is based in the Republic of Ireland and one of three Senior HR Associates. You will support and manage all employee life-cycle events across the UK and selected European countries. You will also work closely with team members based in UK, North America, Europe, and Asia.This is an exciting opportunity for a highly organized, diligent and inquisitive individual looking to demonstrate their HR knowledge and experience in an fast paced, exciting and ever-changing environment. Exposure to Human Resources practices across different geographies, language skills and experience in European HR practices would both be advantageous.Excellent problem-solving skills and a high degree of customer focus are essential in this dynamic, high performing culture.

What you can expect

• Own the administration, processing, documentation and validation of different employee life-cycle events
• Collaborate with the other HR team members throughout PGIM and Prudential Corporate HR to assist in the delivery of an excellent customer experience for all client groups
• Optimize operational excellence by managing process improvement within the HR operations processing space this would include identifying problems/inefficiencies, researching, reviewing, vetting, and implementing best practices for cyclical process improvements
• Establish strong relationships with European HR Business Partners and other HR functional teams to develop an understanding of PGIM business culture and provide timely and well-planned process support
• Act as an important point of contact for employee life-cycle processing concerns or changes that need addressing
• Escalate any important or urgent issues to the team lead
• Identify, manage, and mitigate risks to the business in relation to HR processing
• Participate in HR projects

What you will bring

• At least 1-3 years relevant HR operations experience
• Good working knowledge of HR processes
• Experience of working in a fast-paced environment with a sense of urgency
• Experience working within HR in a global/multi-national entity, ideally in a regulated financial services Company
• Expertise in processing and documenting employee life-cycle changes, including hiring, payroll, benefits, compensation, and termination processes within globally linked HR, payroll, benefit and external vendor or regulatory systems/portals
• Good written and verbal interpersonal skills, dependability, and the ability to communicate with all levels in the organization required.
• Process oriented, driving improvements to make things as efficient as possible
• Excellent judgment and discretion required in handling highly sensitive, privileged, confidential and/or non-public information in an appropriate manner.
• Experience of working in a matrix organization, across multiple countries and cultures
• Good HR systems knowledge
• Strong IT Skills, including good proficiency in Excel. Able to manipulate data, generate reports and provide analysis
• Payroll knowledge

What will set you apart:

• A strong commitment to HR operations
• Experience working within HR in a global/multi-national entity, ideally in a regulated financial services Company
• HR project experience
• HR system testing experience
• Experience with Workday HCM
• Fluency in a language other than English - EMEA languages a plus

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 6% of salary per annum and PGIM Ireland matches contributions up to 6% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers: Along with an annual bonus employees are rewarded with Shop LK vouchers which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee's salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.