Graduate Programme, Customer Department

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. 

With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.

Training and DevelopmentAt Lidl, we believe that training is the most important investment we can make in our people. Structured, on-the-job training is the foundation of our approach to training, giving all our employees the opportunity to develop both professionally and personally. As a graduate joining our business, we know you won’t have all the answers and that’s OK with us. As the only City & Guilds/ILM Accredited Graduate Programme in Ireland, the Lidl Graduate Management Development Programme is a unique programme that is tailored for each individual graduate. 

Whilst on the programme you will receive a bespoke training plan designed around your career path and current skills to teach you everything you need to know about working for Lidl. You will spend some time in our stores and warehouses to gain a thorough understanding of the key business areas. The programme gives you the opportunity to enjoy both personal and professional development through on-the-job training and a blended learning approach.

Throughout your training you will be supported by trainers at every level of the business. They will assist you through solid hands-on experience and formal training sessions on key topics relevant to your new role. As well as helping you learn the business from the ground up, our training programme is designed to help you expand and develop your problem solving and business management skills.

Think you have what it takes to join the Lidl team?

What you'll do

Marketing

As a member of the marketing team, you will contribute to the planning, execution, and delivery of all of Lidl’s marketing activities within Ireland and Northern Ireland. You will be part of a dynamic team tasked to drive positive brand perception and to achieve strategic objectives through innovative and effective creative communication.

The department is responsible for planning, organising, and delivering all marketing activities for both countries. This involves developing a clear, concise marketing strategy through substantial market research and category insights which is then used to inform campaign direction. We collaborate with market leading external agencies, creative, media and research amongst others, and together with our talented in-house design team we create and deliver award winning campaigns. The role involves liaising with the wider Lidl team including Purchasing, Communications and Supply Chain to ensure efficiencies for all customer facing elements of what we do.

Lidl Plus

The Lidl Plus Department is responsible for implementing effective and sustainable promotions and concepts through our Lidl Plus App that complement and support the performance of our extensive store network across Ireland & Northern Ireland. As a member of the Lidl Plus team, you will contribute to the planning, implementation, and delivery of a variety of campaigns & promotions, designed to encourage long term customer loyalty. The role involves liaising with the wider Lidl team including Marketing, Purchasing, Store Operations & Supply Chain.

What you'll need

• An expected or attained 2.1 Honours Level 8 degree
• Full driving licence is required
• Flexibility to travel or relocate within Ireland is required
• Motivation and drive
• Strong personal skills
• Work experience or experience abroad
• German is an advantage but not a necessity

What you'll receive

Through our salary system, we ensure pay equality across all positions at Lidl

• €42,500 per annum pro rata
• 20 days holidays per annum pro rata
• Private employee medical insurance
• Flexible start and finish times
• City & Guilds/ILM Accredited Programme
• Initial training and on-going development from an experienced team member
• Responsibility for and involvement in projects with real business impact
• Excellent opportunities for career progression
• Bespoke training plan depending on current skills and career path
• One-to-one coaching available from a qualified coach in the business
• Competency assessment days to learn about your management and leadership style and how to work best with others
• A vast array of training and development opportunities from our in-house training catalogue including Leadership Development Programmes
• Masterclasses with renowned business experts
• Director and graduate mentorship programme
• Modern office facility with free parking
• On-site gym and canteen
• Up to 2 days remote working per week
• Mobile and broadband discounts with Three network

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.