Giftware Manager

Carraig Donn is Ireland's premier retailer for Fashion/Gift/Homeware. We are looking for you to join us as a Giftware Manager at our store in Dundalk, Co. Louth in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store. 

Become a part of our team.

The Company:

Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. 

The Role:

We are looking for a self-motivated, fully flexible, energetic, customer orientated, sales focused and experienced retail professional to join the friendly team here in The Marshes S/C,Dundalk, Co. Louth as a Giftware Manager on a 40 hour contract.

Must be fully flexible as will be required to work weekdays including evenings and weekends.

Areas of responsibility:

• Assist your Store Manager in the management and development of an efficient sales team to maximize sales within the Store to meet weekly and monthly sales targets 

• Support your Store Manager to achieve maximum profitability for the Store and the Company by promoting sales and controlling costs with a view to achieving maximum gross margin. 

• To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures. 

Must be a key driver in delivering excellent customer service in store, leading by example at all times.

• To actively promote the Company’s quality standards with particular emphasis on service excellence 

• Support Store Manager in providing strong leadership through good communication and team spirit and ensuring staff are highly motivated to achieve sales targets 

• Support Store Manager to ensure that all staff provide a very high standard of service and after sale service to their customers 

• Support Store Manager with organising of weekly rotas so you always have adequate cover in all areas of the shop in order to maximize profitability and to avoid unnecessary overtime, with strict adherence to the monthly hourly budget. 

• Maintain an extremely attractive Window Display in addition to a very high standard of instore merchandising in accordance with the Merchandising Guidelines 

• Will display a keen eye for detail and consistently deliver excellent in-store standards.

• Will ensure products are correctly received and placed on the salesfloor in a timely manner and complying with the merchandising guidelines.

• Will action merchandising campaigns, promotional activities, delivery schedules and varies back office duties within required timeframes using a pro-active approach.

• Will be a team player but also display strong leadership skills, coaching and developing the team to meet the objectives.

• Previous retail Management experience is essential (Experience with regard to Giftware will be an advantage)

• Must be available to work flexible hours including weekdays and weekends.

You will receive the full support of the store team as you settle in this fabulous role. 

Candidates must be fully flexible all year round and available to work late nights and Saturday/Sundays. 

Do you want to take your passion for retail to the next level? Do you want to inspire your colleagues with first class customer service? Are you ready for the next step into a challenging role in your career? Then…. 

Don’t delay, apply today with your CV and personal statement describing what makes you the ideal candidate. 

What We Offer:

Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills.

Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle.

Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification

Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences.

Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge.

Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan.

Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks.

Health and Wellbeing Initiatives: Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more.

Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity!

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