Food/retail Manager

Food/Retail Manager

Brand Avoca Posted Date 1 hour ago(20/01/2025 16:02) Job ID 2025-23071 # of Openings 1 Category Floor Manager Type Full Time

Overview

Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland’s most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.

We are hiring for a Food/Retail Manager for our Kildare Village store.

The Food/Retail Manager will be responsible for all Dry Goods, Avoca’s Café, Restaurant, Food Counter, CBK Retail Product, Fruit & Veg, Butchers, Deli Counter “Hello & Go”, Delivery and Take-Home food offering in their store. Supporting the General Manager, the Food Retail Manager will lead their Teams in all aspects of Sales growth, margin attainment, stock control, cost control, customer service, training and health and safety. The Food Retail Manager will ensure Avoca continues to lead the market in quality, choice, and variety of retail offering.

Responsibilities

Responsibilities

• Drive sales and profit conversion delivering on a P&L bottom line
• Ensure customer service and standards are best in class
• Ensure the front line and all members of your team are fully trained, motivated and efficient in their duties
• Full responsibility for stock control including ordering, replenishment, storage, cycle counts and seasonality changes
• Act as a brand guardian to ensure consistency across the breadth of our offering
• Drive innovation, embrace change and support the team in the delivery of new concepts
• Ensure visual merchandising and displays are in keeping with Avoca brand standards
• Work with the Buying team to support the development of category growth plans
• Work with Business Excellence team to optimise Stock, Labour, Margin Control, Sales Innovation and Cost Management
• Work with our concession partners to deliver on the Avoca business requirements
• Full compliance with health & safety and Food Safety requirements throughout our operations
• Full HACCP compliance and health & safety adherence throughout all products lifecycle
• Ensure accurate and timely Employee records are inputted on our TMS
• Provide cover for the General Manager when required
• Ad hoc duties as per business requirements

Qualifications

• 5-10 years’ experience in a high-end customer facing food and retail business
• Highly organised with an ability to multi-task, prioritise and work to tight deadlines
• Must be strategic, commercial minded with a clear vision and a passion for retail
• Proven track record of seeking responsibility
• Excellent customer service skills – the ability to go “above and beyond”
• Be a creative and innovative thinker
• Attention to detail
• Great problem solving skills
• Be a teamwork champion

Skills:

• Store Operations 
• Customer Focus 
• Food Retail

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