Executive Officer

The Purpose of the Role The Irish Longitudinal Study on Ageing (TILDA) at Trinity College Dublin, is seeking to appoint a parttime Executive Officer (50%). This pivotal role involves providing comprehensive administrative support to the administrative and research teams of TILDA, while serving as the central contact person to ensure the efficient functioning of the department. This unique position offers an exciting opportunity to contribute to the largest research study on ageing ever conducted in Ireland. This is a specific purpose contract. The specific purpose of this employment is to provide administrative support to TILDA. This post is funded by an external agency. This employment is not offered on an indefinite basis as this project is finite. Termination of this contract will occur on completion of the work in which you are engaged in, or in the event of the funding stream being terminated or withdrawn by the funding agency. Main Responsibilities To provide full clerical and administrative support to the TILDA team to ensure the smooth running of all TILDA activities on a day-to-day basis. the role. This is a list of the tasks, duties and responsibilities for the role.

Service • Handle everyday enquiries, manage public inquiries, and direct calls appropriately. • Ensure timely and effective communication within the TILDA team.

Systems • Use and understand common systems such as FIS to monitor, maintain, and process orders, expenses, reimbursements, and reports through the College Oracle finance system. • Update databases and spreadsheets as required. • Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are maintained.

Clerical • Provide routine administrative support activities to contribute to the smooth operation of the TILDA team. • Manage post, maintain filing systems, and process invoices.

Organisation • Arrange meetings and keep records and minutes for TILDA management and committees. • Co-ordinate seminars and conferences for TILDA staff and visiting researchers. • Co-ordinate logistical aspects for events including venue booking, catering, hospitality, promoting event withing Trinity and externally to maximise event awareness and attendance. • Act as the main point of contact for corresponding with research applicants to TILDA, organizing interviews, following up references, and maintaining HR records. • Manage departmental petty cash, reconcile receipts, and submit them to accounts payable following established procedures.

General • Perform other duties as directed by the manager or TILDA management. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role.

Qualifications • Leaving Certificate or equivalent - essential • Hold European Computer Driving Licence (ECDL) or equivalent - essential • Relevant experience in an administrative role in a busy work environment - essential • Diploma or professional qualification – desirable.

Knowledge • Advanced working knowledge of Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. • Good working knowledge of FIS or equivalent Oracle finance system.

Experience • Prior work experience in a relevant role. • Experience in a busy, dynamic research work environment. • Experience in dealing with queries in person, by phone, and by email. • Minute-taking experience (an advantage). • Record-keeping experience.

Skills • Oral and written communication: Ability to communicate convincingly and confidently; clear, concise, and error-free writing. • Organisational skills: Well-organised with the ability to monitor and update information regularly; capable of managing multiple projects. • Interpersonal skills: Discrete with a strong sense of confidentiality; effective in interfacing with staff across various levels. • Conscientious, deadline-oriented, resourceful, flexible, team player, analytical, and motivated.

Personal attributes • Understands the importance of quality service and pro-actively delivers this. • Pays close attention to quality standards. • Is a reliable co-operative and trusted team member. • Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, and all stakeholders. • Identifies and pre-empts problems and proposes solutions. • Committed to achieving results, putting in additional effort as required. • Communicates clearly, concisely & accurately in a professional and friendly manner. Trinity Competencies In Trinity there are 6 Core Competencies that are applicable to all roles across a range of professional, administrative and support jobs, unlike specialist or technical skills which may be job specific. They provide a common language for describing performance and the abilities/attributes displayed by individuals. They focus on ‘how’ tasks are achieved, not ‘what’ is achieved. Below is a summary definition of the 6 Core Competencies.

Competency Summary Definition 1. Agile Leader Sees the big picture and harnesses opportunities to achieve the University’s goals. Creates clear direction for the future and how to get there. 2. Unlocks Potential Energised, capable and confident to take ownership and responsibility for their development and goals. Motivates, supports and develops people to perform to the best of their ability. 3. Service Ethos Finds ways to increase stakeholder and customer satisfaction. Builds relationships, is proactive and delivery focused in order to anticipate, meet & exceed expectations. 4. Builds Trusted Relationships Communicates in a clear and respectful manner building trust and commitment for mutually beneficial outcomes. 5. Decision-making Confidently makes timely decisions based on knowledge, evidence and sound judgement. 6. Achieves Results Delivers results by setting direction, planning, executing and evaluating impact. Salary:

This appointment will be made on the Executive Officer Merged Salary Scale Pro-Rated (€30,252- €48,082 pro-rata per annum) at a point in line with current Government pay policy.