Enterprise Solutions Engineer

What you can expect

In this role, you contribute to Workvivo’s success by understanding our Enterprise customers’ needs and requirements. You are a storyteller at heart, delivering a compelling, well-researched and targeted “Demo” of our product for the desired future state of the business. As we scale activities across EMEA, you will leverage the tools and resources available to you, to accelerate sales opportunities and pipeline creation for Enterprise clients. You will lead responses to Request for Information (RFI) & Request for Proposals (RFP), and deliver Evaluations (Eval) & Proof of Concept (POC).

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

Responsibilities

• Owning and lead the solution sales activities within the sales process to achieve the “Technical Win”.

• Following solution sales best practices to develop a clear understanding of the customer’s business and people practices.

• Delivering a compelling, well-researched and targeted “Demo” of the Workvivo SaaS product for the desired future state of the business.

• Leading Workvivo responses to Requests for Information RFI and Requests for Proposals RFP.

• Leading the delivery of Evaluations (Eval) and Proof of Concept (POC).

• Collaborating with internal Workvivo Teams. Provide feedback on evolving customer requirements and market trends proactively to the Product Team.

• Collaborating with the Workvivo Partner Team to support partner sales and technical enablement programs.

• Sharing best practices with your solutions consulting peers and assigned Sales Director(s).

What we’re looking for

• 5+ years experience as a Solutions Engineer, with exposure and experience with Enterprise clients

• Have drive, ambition, and a positive attitude.

• Demonstrate trusted advisor status by demonstrating a solid understanding of the Customers business objectives.

• Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner.

• Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances.

• Able to work to deadlines and be comfortable with juggling various tasks of a different nature.

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