Duty Manager

Main purpose of the role:,, ,
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:
€ Minimum 2 years€,, experience in a management position;
€ Good knowledge of Microsoft Office (Excel, Word);
€ Experience balancing cash/tills;
€ Excellent communication skills;
€ Good delegation skills;
€ Highly driven with a strong work ethic;
€ An understanding of how to achieve KPIs and targets;
€ Commerciality and brand awareness;
€ Passion for grocery retail;
€ Thrive in a fast-paced working environment.

Main duties:
€ Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
€ Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
€ Implement planograms correctly and ensure the correct range is in place in store;
€ Merchandise and present the store to the highest standard;
€ Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
€ Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
€ Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
€ Manage employee performance, giving regular feedback, recognition and encouragement;
€ Deal with all customer queries efficiently, professionally and consistent with store policy;
€ Understand achieving margins in all departments;
€ Engage with new initiatives and embrace new ways of working;
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