Duty Manager
There is a fantastic opportunity for an experienced duty manager to join our team at The Bridge House Hotel in Tullamore, County Offaly. While maximizing income potential, the Duty Manager will guide and supervise the team to ensure that the hotel works in a safe, effective, and efficient manner at all times. Being required to work in and support numerous departments within the hotel makes this an exciting position.
A person who is customer-focused, has a good eye for detail, and is able to lead and support a team would excel in this position. A person who succeeds in a multi-tasking setting would benefit most from this fascinating and diversified role-taking in all parts of the food and beverage function aspects of the organization. The ideal applicant will have a contagious enthusiasm, be a great communicator, be adaptable, and most essential, be a nice, cooperative person who appreciates working as part of a busy team.
- Close collaboration with the hotel's management team on day-to-day operations, with a focus on food and beverage
- Managing every part of the hotel while on duty, daily walk arounds to address any problems that may arise, and making sure the facilities are kept in good condition.
- A hands-on approach while on duty in areas where support is required.
- Close collaboration with Managers and HR to conduct employee training and development. Regular communication handover with the operations management team.
- Identifying revenue/upselling opportunities.
- Putting in place goals and incentive plans for the Food & Beverage Team in accordance with the Operations Management.
- Providing the team with effective guidance to ensure targets are fulfilled.
- Assisting with the smooth operations of conferences, banqueting events, housekeeping and food and beverage outlets
- Ensure all customers receive first-rate service, and strong leadership and a can-do attitude must always be demonstrated.
- Ensuring that business on the books is reviewed for the month ahead and continuously on a day-to-day basis.
- Ensuring that there is a clear line of communication throughout the departments and the teams are aware of the daily operations.
- Any other duties assigned by hotel management.
Knowledge and abilities
- Prior F&B and/or Banqueting management experience in 4* hotels desirable
- HACCP certifications are a plus
- Must be able to multitask and be available to assist as needed in all hotel departments.
- Work experience in the conference and events sectors
- Strong interpersonal and communication abilities.
- Possess the ability to act alone as well as part of a team.
- Must have excellent presentation skills and be detail-oriented
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