Dispatch Manager

The Role

We are currently seeking a Dispatch Manager to join our team at our Fethard site. This is a key leadership role responsible for overseeing the daily operations of the dispatch team, ensuring efficient coordination with transport partners, and maintaining strong relationships with internal stakeholders across Finance, Planning, NPD, Quality, HR, and Maintenance.The ideal candidate will have a minimum of 3 years’ experience in warehouse dispatch management within an FMCG environment, strong organisational and communication skills, and a solid understanding of inventory and logistics. This role requires someone who can lead daily dispatch meetings, manage supplier performance, identify training needs, and uphold high standards of safety and compliance. If you're a proactive team player with a strategic mindset and the ability to perform under pressure, we’d love to hear from you.

Company Information

Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact.With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe.At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents.Our vision is to be the most successful food company in the world - If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.

Key Accountabilities

• Lead and manage the daily operations of the dispatch team to ensure smooth and efficient workflow.
• Hold regular meetings with suppliers to maintain service levels and strong working relationships.
• Liaise with internal stakeholders including Finance, Planning, NPD, Quality, HR, and Maintenance to coordinate dispatch activities.
• Work closely with transport partners to minimise potential issues and improve transport efficiency.
• Identify and escalate critical issues to senior management as required.
• Monitor and manage lead times with consideration for capacity and stock holding costs.
• Initiate and manage supplier non-conformances where applicable.
• Lead daily dispatch meetings and allocate team holidays to ensure continuous coverage.
• Ensure all staff adhere to health and safety procedures.
• Develop and implement KPIs in collaboration with relevant departments to drive performance.

Skills and Experience Required

• Minimum of 3 years’ experience in warehouse dispatch management, preferably within an FMCG environment.
• Strong organisational skills with the ability to handle pressure and manage competing priorities.
• Proven ability to establish and maintain effective working relationships across teams and departments.
• Excellent verbal and written communication skills, with the ability to communicate clearly at all levels.
• Proficient in Microsoft Excel and Word, with strong general IT skills.
• Solid understanding of inventory and stock management principles.
• Flexible and adaptable, with a willingness to take on a range of responsibilities as needed.
• Ability to identify issues proactively and take effective remedial action.
• Experience implementing and tracking key performance indicators (KPIs).
• A collaborative team player with a practical, hands-on approach to leadership and problem-solving.

Benefits

• Canteen
• On-site parking
• Referral programme

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