Dispatch Coordinator

We are a Galway-based, family-owned and managed company providing waste collection services across the domestic, commercial, industrial and building sectors. Our complete waste management service incorporates the collection and safe disposal of solid and liquid waste. The company employs over 80 team members and due to continued investment and expansion are now looking to recruit an experienced and professional Dispatch Coordinator to support our organisation.

As Dispatch Coordinator with our company, you will play a critical role in our operations.

Reports to:

- The Dispatch Coordinator will report to the Business Service Lead and Business Service Manager.

Key Responsibilities:

· Assign drivers and vehicles to enable the timely delivery of services.

· Provide drivers with vital information such as addresses, delivery instructions, and update them regularly on any changes.

· Coordinate with other departments such as sales, customer service, and operations to ensure the smooth flow of information and services.

· Answer incoming phone calls, emails, and other forms of communication.

· Setting up routes and chargers

· Support with quoting/invoicing and purchase orders.

Shared office Tasks below:

· Processing online orders.

· End of month Matching and posting invoices & statements

· Ensuring all your allocated/Department dockets are up to date.

· Answering customer phone calls.

· Generating & Exporting calls when required.

· Setting up new accounts for different departments when required as per phone call received.

· Assisting your Accounts Colleagues/Financial controller with any quires in relation to your department.

Benefits:

• Opportunities for career advancement.
• Employee Referral Bonus Scheme.
• Social Events – Christmas, Summer BBQ, Sports.
• Discounted rates on skip hire.
• Increase Annual Bonus based on length of service.
• Increase Annual Leave based on length of service.

The company has ambitious sustainability 2030 targets that are based on existing technology and realistic deployment. This deliverable strategy builds the foundations for the next phase of our long-term ambition of reaching net-zero emissions across our direct operations by no later than 2050.

Highlights include:

· 50% reduction in CO2 emissions.

· 20% increase in collection route efficiency.

· All cars and vans to be Electric Vehicles.

· Plant 50,000 trees to offset CO2 produced as a result of operations.

· Buy 100% renewable electricity.

· Develop our renewable energy capability (solar panels on roofs of offices).

Annual Salary Range: from € 31,000.00 to € 33,000.00