Deputy Store Manager

Deputy Store Manager

Brand Kilkenny Design Posted Date 2 hours ago(16/10/2024 16:16) Job ID 2024-22499 # of Openings 1 Category Asst. Store Manager Type Full Time

Overview

About You:

An exciting opportunity has arisen for a Deputy Manager to join the Kilkenny Design team at Kildare Village. The Deputy Manager will play a pivotal role in supporting the Store Manager in driving high performance and developing a service orientated culture within the store.

The ideal Manager will be driven, energetic, genuine, and passionate about Kilkenny, with the ability to lead a team and support the future direction of the store. You will be actively involved in motivating and developing a team of highly trained sales team to drive sales forward and achieve store targets. You will you play a key role in adapting and applying clear practices and procedures across the store from, logistics, administration, stock management, customer service and cash management.

About Us:

Our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Kilkenny Design is proud to promote Ireland’s unique heritage, culture, and creative talents by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you.

Kilkenny is a progressive employer with a values-based culture and a strong emphasis on people development.

Responsibilities

Key Responsibilities:

There are 5 key areas in the role:

· Delivering 5 Star excellence in the Customer Experience

· To lead, motivate and empower your team.

· To drive sales and KPI’S in the store

· To drive operational standards throughout the departments, by developing opportunities and brand promotion.

· Staff training and development in all aspects of the Customer experience, including brand and product knowledge.

You will also:

· Flexible and adaptable to working practices and store demands.

· Genuine person who is sincere, honest, truthful, and open.

· Energetic person who is bubbly, enthusiastic, passionate, and vibrant.

· Ability to converse and engage with customers in a natural, warm, and polite manger.

· Acknowledging, respecting, and building rapport with other team members.

· Possess strong communication and interpersonal skills.

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