Deputy Branch Manager

Aurivo Co-op is a large multi-purpose Co-operative engaged in a wide range of activities including dairy processing, liquid milk distribution, animal feed milling, retail stores, e-commerce, garden centres, livestock marketing and sports nutrition. In Aurivo our values define how we operate, employing over 700 people directly and providing employment for many others in wide range of activities including transport & distribution.

Opportunity

Our primary goal is to deliver excellent customer experience for everyone who shops in Homeland. Reporting directly to the Homeland Branch Manager, you will support in the operations day-to-day operations of your store.

Key Responsibilities

· Support the Branch Manager in the day-to-day operations of the store

· Target driven approach to KPIs, motivating the team to achieve targets

· Ensure adequate stock levels are always maintained

· Manage, motivate and develop and train the store team

· Ensure excellent shop floor presentation standards

· Provide excellent customer service

· Ensure effective communications to colleagues 

· Assist the store manager in meeting and exceeding sales plans and target

· Be flexible around the needs of the business

· Credit Control

· Implement training and health and safety procedures

· Ensure compliance to policies and procedures

The ideal candidate will:

· Have an excellent communication and interpersonal skills

· Be skilled in time management, cost control and operational efficiency

· Previous experience working in a retail environment at supervisory level would be an advantage

· Full drivers licence

· Be customer focused

· Ability to work in a fast-paced environment, hitting targets and meeting deadlines

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