Data Resources Administrator

Youth Advocate Programmes Ireland CLG have a vacancy for a Data Resources Administrator

Permanent Contract

Location: Hybrid / Office Dublin 7

Youth Advocate Programmes (YAP) Ireland is a ‘not for profit’ organisation that provides a needs-led family support service which uses the strengths-based approach to improve the lives of young people and their families in their community. YAP are delighted to announce a vacancy for a Data Resources Administrator (Permanent contract). This offers the successful candidate an exciting opportunity to join a growing, vibrant organisation. Reporting to the Data & Communications Manager, the Data Resources Administrator will be part of a Support Services Team based in the YAP Head Office in Dublin. This role has a strong focus on quality service delivery within agreed deadlines and internal administration aimed at supporting managers and employees/advocates. This is a hybrid post – part office-based part remote working.

Tasks:

• To process all Client Referrals within agreed timeframes with particular attention to accuracy and client confidentiality.
• Developing the CRM System in conjunction with the Systems Administrator and the Senior Management Team and in line with organisational requirements.
• To gather and conduct analysis on data collected from YAP service users to produce reports for and present research findings to Senior Management, the Board and Funders.
• To carry out quality questionnaires with Clients and Families around their satisfaction with the service and to report quarterly to Senior Management and the Board.
• To contribute to the development of research tenders as appropriate and work closely with external research bodies in the execution and dissemination of external research findings.
• To contribute to the YAP Research working group.
• Providing monthly, quarterly and annual reports to the Senior Management Team and the Board as required.

Qualifications 

Essential: Certificate /Degree in social sciences, business or cognate area, and excellent knowledge of computing packages.

Desirable: Working knowledge and experience of CRM Systems (Salesforce or similar), WordPress, Canva and data analysis tools in particular SPSS and NVivo

Experience

Essential: At least 4-years' experience in data input, analysis, reporting and presentation of research findings. Some experience of managing client relations and conducting research. Extensive working knowledge of Microsoft Office, Excel, Word, Power-point, Publisher and Databases and the ability to analyse data accurately and confidentially.

To apply for this position please fill out the online application form on Youth Advocate Programmes Ireland CLG's website.

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Salary 39,424.28 per annum

Closing date for receipt of application forms is:  25th April 2024 at 12PM. 

Start date 28th May 2024.

Interviews will take place on 30th April.

Please note, if invited to interview you must be available to attend during this time in person in Dublin. Only completed applications will be accepted, CV’s will NOT be accepted.