Customer Support Advisor

Customer Support Advisor
An exciting opportunity to represent various prestigious brands within the Agnew Group.
Be the first point of telephone contact for Sales and Aftersales customers; contacting and communicating with our customers at all stages during their ownership journey to ensure the experience is the best it can be.

Your skill set:

• A minimum of 1 years’ experience in a customer service sales role is essential.
• Experience of working in a similar role in the motor trade is desirable but not essential.
• A strong working knowledge of computerised systems such as customer databases. Experience of CDK would be beneficial.
• A minimum of 5 GCSEs at Grade C or above including Maths and English
• Be a strong team player who is energised by variety and responsibility.
• Demonstrate a professional and confident approach in dealing with both staff and customers.
• Excellent communication and presentation skills.
• Be attentive to detail.
• A flexible approach to working hours is required.
• Full, valid driving licence (aged 21+ for insurance purposes)