Customer Service Advisor

Part-Time Customer Service Advisor (Weekday evenings and weekends)

Colchester - 20 to 30 hours per week

Arc Legal Group is a specialist provider of ancillary insurance products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb products and market knowledge with digital innovation at the heart of our business. We are reliable, ethical, and obsessed with delivering high quality ‘bespoke’ products and excellent customer service. Flexibility is central to our business ethos, and our under writing knowledge and capacity is supported by our parent company, AmTrust, and trusted relationships with a host of major ‘A rated’ underwriters including RSA and Great American Insurance.

We are currently hiring for our Home Emergency team in our Colchester office on a part-time basis - weekday evenings and weekends.

With a focus on customer service and administration, these are roles where you will play your own important part in helping us to excel with our clients.

If you have experience in delivering customer service, whether by phone, email or face to face, or have held an administration role and are interested in building your career in insurance, we’d love to hear from you.

Shift patterns include evenings and weekends with flexibility to suit you and the team.

Below are some example shifts available - however we are flexible and would look at combinations of evenings (6pm to 11pm) plus weekend hours (shifts between 7am and 11pm) to suit your lifestyle:

• A combination of 2 short (5 hours) weekend shifts and 2 to 4 weekday evenings = 20 to 30 hours
• A combination of 4 weekday evenings and 1 full weekend shift = 27.5 hours per week
• 2 full time weekend shifts (Sat & Sun - 7.5 hour shifts between 7am and 11pm) plus 3 or 4 weekday evenings = 25 to 30 hours
• Optional overtime shifts are available when required

No prior insurance experience is necessary. We offer training to equip you with the knowledge and expertise for success.

If you’re eager to gain new skills, make a meaningful contribution, and progress quickly in a stable, thriving industry, then we want to hear from you.

In return you’ll receive competitive pay and our standard benefits, which include:

Pension

Private Medical Insurance

Dental insurance

Other free insurances (Life Assurance, Income Protection and Travel)

Discounted gym memebership, online 24/7 virtual GP support

If this is of interest apply today!