Customer Care & Sales Apprentice

The aim to shape the future of food might seem ambitious to some, but to us in Kerry it's all in a day’s work. At Kerry, we believe in giving talented, curious people the opportunity to make a difference.

Kerry Group’s UK & Ireland dairy related business includes Dairy Ingredients, Dairy Nutritional Ingredients, Dairy Consumer Foods, and Agribusiness. With a revenue more than €1bn per year, it is one of the world’s leading dairy businesses. With our strong dairy heritage and deep-rooted connection to our 3,000 milk suppliers, right through to our portfolio of innovative and high-quality brands, the dairy business has a unique and compelling proposition for both consumers and our customers.

About the role

Kerry Dairy Ireland are looking to recruit a Customer Care & Sales Apprentice.

This is an excellent opportunity for the right candidate to start their Sales career, you will undertake the Sales Apprenticeship over 2 years, covering all aspects of selling and sales. Your training will be a combination of on-the-job training and off-the-job learning via online classes and face to face workshops with the Education and Training Board. You will be released from the workplace to participate in the online classes and face-to-face workshops.

You will be assigned a dedicated workplace mentor who will be there to support you throughout the program offering guidance and making sure that all aspects of your learning follows the structured training plan.

This is an “earn and learn” program and upon successful completion you will qualify as a Sales Specialist and gain a QQI validated NFQ Level 6 Advanced Certificate in Sales. Holders of this award will be eligible to progress within the organisation and/or to higher education program.

What will I be doing?

Learn and develop organisational, manufacturing and product knowledge and category understanding.

Building sales skill set.

Build knowledge of commercial and financial acumen (Understanding of profit & Loss, return on investment, budgeting, pricing, promotions, credit, terms agreements.)

Discover and understand other roles within Sales including brand, category, customer services and demand planning.

Interacting with multiple contacts, internally and externally.

What do I need to be successful in this role?

H7/O6 or above in five leaving certificate (or equivalent) subjects. A minimum of grade O6 must be obtained in English. A minimum of grade O6 or a B2 or above in Foundation level must be obtained in mathematics.

Holders of a QQI Level 5 or Level 6 (or equivalent)

Excellent organisation skills and time management.

Ability to take ownership of queries/issues, bringing them to a successful conclusion.

Enthusiastic attitude to the challenge of the role with a positive can-do approach to tasks.

Ability to multi-task and work independently with minimal supervision.

Candidate must be able to work with others in cross-functional roles & environments.

Good IT Skills.