CS&S Administrator

Duties of the Role include: • Administration support & sales/purchase order processing to all company sales divisions. • Check incoming customers’ orders against sales quotation and ESI policies • Expediting of customer Purchase & Sales orders, with related supply chains. • Running & management of regular internal and customer service related reports as required. • Logging of Documentation requirements with doc’s department as required. • Maintain accurate and detailed records/files on customer job files. • On occasion, to cover incoming phone calls as required. • Responsibility for awareness and action of related personal, department & company Procedures/KPI’s. • Need to meet deadlines and work towards set Team and departmental targets. • Adherence to companies ISO 9000 Quality, and Health & Safety procedures. • Build relationships working in partnership with all divisions & departments within ESI and other cross functional teams

Ideally the candidate would possess the following skills/experience: • Excellent IT skills, including experience with MS Excel, MS Word, PowerPoint and ERP systems. • High attention to detail and presentation, with technical speed and accuracy. • Strong Interpersonal & communication skills • Committed to Customer Satisfaction and continuous process improvement • Be capable of working consistently both as part of a team and on own initiative • Priorities to a high level of quality. Set Priorities on a daily basis for all activities in the department • Service orientated - has a natural interest in helping customers • Reliable and committed with ability to work in a busy customer focused environment.